Job Details
  • Reference365040B_1608184691
  • LocationCanberra
  • Job TypeContract
  • Postedabout 1 month ago
  • ConsultantNeville Smith

As one of the Australia's largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies. For over 40 years Chandler Macleod's recruitment business has connected leading-edge projects and employers with outstanding business professionals.

Our Federal Government client is seeking to engage a Workplace Service Officer on a contract until March 2021.

Position Overview

Our client's mission in Workplace Services is to create an environment where their people can do their best work. They achieve this through collaboration with various service providers and stakeholders to manage the building operations and services across Australia.

In addition, during COVID-19, Workplace Services plays a critical role in ensuring the safe operations of each site, and providing on-site support to ensure effective day to day operations of their sites.

Duties & Responsibilities:

  • Undertake a variety of tasks to assist the office in managing its return to work strategy to bring employees back to the site in a safe and effective way, including:
    • Support for managing traffic at foyers, at entry, near lifts and stairwells - including directing people on when to enter lifts, wait in the foyer, guidance to take stairs etc.
    • Support for managing traffic at other lift hotspots e.g. On floors with large contingent workforce
  • Work collaboratively with the Property and People areas and Return to Work project leads to:
    • Identify hotspot areas, work points where physical distancing is impacted by fit out, and develop additional mitigations e.g. Signs, shift changes
    • WHS type social distancing monitoring in common areas, supporting staff to understand obligations
    • Help to identify opportunities to improve hygiene e.g. cleaning, provide additional support to Business areas such as additional hygiene products
  • Other tasks to support a safe and effective return to work strategy as determined

Our Ideal Candidate:

  • Has proven experience in customer service.
  • Is client-focused with a 'can do' attitude.
  • Possesses excellent verbal and written communication skills.
  • Ability to interpret policy and advise staff of best practice relating to guidelines and policy.
  • Builds and maintains effective stakeholder relationships.
  • Is capable of working within a team under a moderate level of supervision.
  • Exercises good judgment and seeks out opportunities for process improvement.
  • Able to influence and interact with a range of stakeholders in a calm, reasonable, and polite manner
  • Understands risks and can assess mitigations
  • Able to build and manage relationship and engaging with stakeholders

If you feel you are a suitable candidate submit your application by hitting "Apply for this job". Alternatively, you can call Neville Smith on 02 6268 9916 or email for further discussion.