Job Details
  • Reference363151A_1600127082
  • LocationCanberra
  • Job TypeContract
  • Posted13 days ago
  • ConsultantNeville Smith

As one of the Australia's largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies. For over 40 years Chandler Macleod's recruitment business has connected leading-edge projects and employers with outstanding business professionals.

Our Federal Government client is seeking to engage a User Researcher on a contract for 6 Months, with potential extensions of 6 months.

Position Overview

User researchers work closely with multidisciplinary teams and are responsible for helping teams to build an understanding of users needs, behaviours and motivations. They take the lead on designing research plans, identifying suitable research methods and facilitating research with users. Following research they lead the whole team to analyse and synthesise, communicate findings to stakeholders and work with the team to create actionable insights to guide design. The User Researcher will have extensive experience working in Government and, ideally, experience with the Commonwealth Digital Service Standard and the service design and delivery process.

Our Ideal Candidate will have:

  • Demonstrate a minimum of 3 years' experience in User Research, and demonstration of leading user research, including selecting and defining process, facilitating sessions, mentoring team members, and making recommendations.
  • Demonstrated experience in compelling written, visual, and verbal communication of user research insights that effectively communicate to a wide audience
  • Demonstrated experience with leading synthesis and sensemaking of qualitative research
  • Demonstrated experience working within a user experience capability within Government and sense making for good design outcomes
  • Knowledge of the methodology used by the client, familiarity with the research and design community within the APS. (Desirable)
  • Ability to work at pace in a collaborative environment as part of a multi-disciplined cross-agency team. (Desirable)
  • Demonstrated experience of applying the correct research practice across different stages of a service (i.e. Discovery, Alpha and Beta). (Desirable)

Mandatory Requirements:

  • The successful candidate will be required to have a Baseline clearance.

If you feel you are a suitable candidate submit your application by hitting "Apply for this job". Alternatively, you can call Neville Smith on 02 6268 9916 or email for further discussion.