Job Details
  • Reference362284A_1598312926
  • LocationCanberra
  • Job TypeContract
  • Postedabout 1 month ago
  • ConsultantNeville Smith

As one of the Australia's largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies. For over 40 years Chandler Macleod's recruitment business has connected leading-edge projects and employers with outstanding business professionals.

Our Federal Government client is seeking to engage a User Researcher on a contract for 12 Months, with potential extensions of 12 months.

Position Overview

Our Cient is looking for a Junior User Centred Design (UCD) Officer to undertake research and design activities and provide logistical and project support to a multidisciplinary UCD team. The candidate should have experience or demonstrated learning in UCD processes and design thinking methodologies. They will provide support in the planning and execution of a large UCD program of work. The candidate should be a strong team player, demonstrating flexibility and agility in meeting customers' needs and through supporting team members in delivering high quality UCD services. A successful candidate should appreciate a high pace environment, where they are able to work under direction or independently. While the Junior UCD Officer should be result focused, they should also take an interest in ongoing refinement and improvement of procedures and processes to improve the longer term maturity of support activities and services.

Duties & Responsibilities:

  • Support the team in setting up and defining UCD projects.
  • Undertake specific qualitative and quantitative research tasks as directed.
  • Setting up and supporting a range of UCD and research activities.
  • Support creation of resources and artefacts related to UCD projects.
  • Promote process improvement through identifying opportunities to streamline processes/solutions.
  • Provide ad hoc support to Team Leaders in undertaking administrative and team related support tasks. Skills and Experience
  • Demonstrated experience and understanding of UCD processes and methodologies.
  • Ability to demonstrate prior knowledge or learning in user research and service design methods and activities (including, but not limited to, user research, contextual inquiry, mapping of tasks, concept testing and other methodologies).
  • Previous experience working in a support role within an ICT, corporate design or similar environment will be highly regarded.
  • Well organised and demonstrates initiative when identifying and undertaking tasks.
  • Experience working in a team environment where a strong customer focus exists.
  • Experience using corporate systems such as SharePoint or SAP and the Microsoft Office Suite.

Note: Our Client promotes a high productivity, flexible workplace. They will be open to negotiating flexible working arrangements for set periods. Some domestic travel may be required when supporting the provision of UCD fieldwork

Mandatory Requirements:

  • The successful candidate will be required to have a Baseline clearance.

If you feel you are a suitable candidate submit your application by hitting "Apply for this job". Alternatively you can call Neville Smith on 02 6268 9916 or email for further discussion.