Job Details
  • Reference397824A_1661991338
  • LocationCanberra
  • Job TypeContract
  • Posted24 days ago
  • ConsultantSharrane Martin

As one of the Australia's largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies. For over 40 years Chandler Macleod's recruitment business has connected leading-edge projects and employers with outstanding business professionals.

Our Federal Government client is seeking to engage a Stakeholder Engagement and Relationship Managers on a contract for 10 months with potential extension.

Position Overview

The DPO provides a simple, streamlined, and cohesive digital engagement point with both internal and external digital partners.

The Stakeholder Engagement and Relationship Manager will support the team lead of the Engagement team, of the DPO to manage and coordinate stakeholder engagement by connecting with internal and external stakeholders and working together to further enhance the Group's relationship with stakeholders. This includes the following activities:

  • communicating with internal and external stakeholders to assist with technical and / or process specific issues and managing escalations
  • develop presentations and be involved in, at times independently, presenting complex concepts to senior executives
  • facilitate webinars for a large variety of external and internal stakeholders
  • create executive reports and summaries with the intent of drawing out insights that may or may not be related to Cyber Security, Service Delivery, IT Service Management, Organisational Change Management, Quality Assurance, client issues management and other functions as they relate to stakeholder management
  • use soft skills to de-escalate situations that may be related to client interactions with the government department
  • take pride in undertaking and delivering to a high quality a variety of new tasks that may not be part of your core skill-set by using:
    • highly developed soft skills
    • strong written communication skills
    • clear, concise, and articulate verbal communication skills
    • conflict management skills

Essential criteria

  • Demonstrated experience and high level communication skills dealing with a broad range of stakeholders
  • Strong verbal and written communication skills with proven ability to engage with stakeholders and build effective relationships. Including report writing, giving presentations and developing stakeholder engagement plans.
  • Proven ability to communicate with influence, negotiate outcomes, resolve conflicts and manage complex stakeholder relationships.
  • Competent working in the context of Information Technology environment.
  • Excellent customer service skills.

Desirable criteria

  • Tertiary qualification in a relevant discipline (business, management, legal, commercial, information technology)
  • Experience in working within the public service environment incorporating project, service delivery and supplier management.

Security clearance

Baseline

If you feel you are a suitable candidate submit your application by hitting "Apply for this job". One of our consultant will reach out. Alternatively, you can call Sharrane Martin on 02 6268 9726 or email Sharrane.Martin@chandlermacleod.com for further discussion.