Job Details
  • ReferenceBH-141004
  • LocationSydney
  • Salary$35 - $42 per hour
  • Job TypeContract
  • Posted24 days ago
  • ConsultantAndrew Murphy
Key Accountabilities
• Create a positive customer experience providing services, support and advice on payroll administration using the knowledge base and escalating complex issues to local experts.
• Follow agreed processes to maintain master data within the enterprise resource planning system and records within the records management system ensuring changes are authorised within Department delegations, and data accuracy, compliance and availability.
• Maintain knowledge of and interpret employment conditions, entitlements, legislation, awards, policies, procedures. Complete manual calculations and adjustments to ensure the integrity of payments, and entitlements.
• Contribute to the development of knowledge that assists the support community by participating in the maintenance and review of service information.
• Contribute to team performance by capturing, updating and closing tickets to meet service levels, and identifying issues, proposing solutions and implementing new ways of working.

Key Experience
• Demonstrate and understand the responsibility to report new risks or increase in risk in a timely way.
• Proven ability to provide support and assistance to other members of the payroll team as required, checking the processing of other officers to ensure accuracy of information entered into the system and efficient and effective functioning of the team.

If you are interested in this role, please APPLY NOW!