Job Details
  • Reference362486A_1598614466
  • LocationSydney
  • SalaryAU$497 - AU$560 per day + Superannuation
  • Job TypeContract
  • Postedabout 1 month ago
  • ConsultantAllison Bell

Chandler Macleod is the leading provider of temporary contractors to the NSW Government and has partnered with NSW Government Departments and Agencies for more than 25 years.

At Chandler Macleod our mission is to recruit using the BestFit™ methodology which is tailored to providing the most suitable candidate for every position at every level for every NSW Government Department.

The Opportunity
We are currently looking to engage a Senior User Experience Designer to join a leading Federal Government Agency on a contract term starting immediately for a period of 12 months. This agency tasked with improving the overall health and lifestyle outcomes for all Australians through the delivery of different innovations, systems and platforms.

Job Specification
As the Senior User Experience Designer will be responsible for but not limited to:

  • Lead and delivering user experience strategies for the Agency's products and services aligned to user-research, user-behaviors and the Agency objectives.
  • Deliver user-experience design solutions and generate ideas which ensures a high quality of experience, consistency and usability across touchpoints which.
  • Plan, manage and deliver user-experience design projects for new or enhancements to existing products and services.
  • Delivery of solutions and insights through the execution of design methods such as, wireframing, prototyping, card sorting, expert reviews and the development of personas and user journeys.
  • Clearly deliver problem resolution, recommendation of solutions and alternative courses of action for design issues.
  • Manage and deliver design for products and services through the facilitation design sprints and collaborative activates with users and stakeholders.
  • Collaborate with users, project teams and stakeholders to understand user experience objectives and contribute to project definition and delivery in an inclusive transparent manner.
  • Lead and facilitate collaboration with team members such as UX Research's and UI Designers to continually deliver user experience design outcomes aligned to the UX strategy and Agency objectives.
  • Supervising and mentoring team members and other Agency staff and providing guidance where applicable.
  • Generate new ideas to drive the strategic success experience design in products and services.
  • Work closely with the Customer Experience team to translate identified service pain-points or new initiatives into design solutions for new or existing products.
  • Support and contribute to the ongoing monitoring of products user-experience and recommend on-going improvements and enhancements.
  • Liaise and influence stakeholders, be a champion for user-centered design and user experience quality outcomes for the Agency when working with external vendors or relationships.
  • Strong project management and accountability focus.

    About You
  • Tertiary qualification in experience design, design thinking, human centered design or relevant disciplines with associated experience. A post graduate qualification in a related discipline would be highly regarded.
  • Experience working in Health or Government highly regarded.
  • 6+ year's experience in human centered-design methods with a focus on User Experience Design, Researcher, Information Architect or similar role.
  • High level of experience interpreting and translate insights into design solutions.
  • Experience producing UX artefacts and methods such as wireframes, prototyping, card sorting, expert reviews and the development of personas and user journeys.
  • Demonstrated experience facilitating and delivery of user research and testing to support design discovery and validation.

    Along with your application you will need to submit a portfolio of work demonstrating experience creating amazing user-centered design solutions.

    To be eligible for this role, you must be an Australian citizen and be eligible to obtain Baseline security clearance and comply with pre-employment background checks.

    If you are interested in the position the please click on the APPLY BELOW button or alternatively you can email your CV to