Job Details
  • Reference377831A_1626869441
  • LocationMulgrave, Monash, Victoria
  • Job TypeFull Time
  • Posted11 days ago
  • ConsultantCatherine Rockett

Sales Administrator

-Permanent Full Time Role
-Permanent work from home opportunity
-Regular team catch ups and ongoing support

Our client is a current market leader in providing finance solutions for customers looking to purchase a vehicle. Our client focuses on providing easier access to finance and improving the process for buyers.

It is essential that new employees demonstrate their core value which is ensuring a completely transparent approach for their customers.

Our client is currently seeking a Sales Administrator for their team. This newly created position is a permanent full-time role working between the hours of 8am - 4:30pm Monday to Friday.

This role is a permanent Work from Home opportunity.

The team member selected for this role will be a key player in supporting our client as an industry leader in the provision of car finance and vehicle sourcing, through a dedicated approach to connecting customers with cars.

This role will report to the Head of Sales and Sales manager and support the wider management team with administrative tasks which will play an important part in the business meeting their goals.

Roles Responsibilities are as below but not limited to:

Sales Administration:

  • Review and analysis of both won and lost calls with the objective of providing insights to management in terms of best practice and areas for improvement.
  • Constant review and improvement of the newly implemented call insights software in relation to:
    • Improving the insights
    • Improving the reporting to display those insights
  • Maintain important sales documents used by the sales team, such as:
    • Lender matrix
    • Q & A document
  • Liaise with Head of Operations regarding suggestions for new training material required
  • Provide Docusign support if required
  • Provide assistance to Sales Manager by updating staff files with statistics for monthly reviews

Oversee and manage the day-to-day General Administration for the Business by assisting with:

  • Customer Service requests such as, updating personal information, payment methods, account statements.
  • Loan variations.
  • Manage insurance cancellation process internally.
  • Be available to assist as a team member with inbound customer calls.

Ideally you will have strong computer literacy including the use of Google Suite of Products, general MS office Skills and Salesforce would be an advantage.

We are seeking a candidate that is reliable, committed, self-motivated and has a passion for assisting a team and continuous improvement. A positive proactive nature, strong communication skills as well as stakeholder management will be a key asset for this role.

A minimum of 2 years in a Sales Support role will be a good foundation for success in this role.

**Please note there is a tentative start date of late September - candidates who may have a notice period are welcome to apply**

For a confidential discussion about the role please call Cat Rockett on 03 8561 8874.