Job Details
  • Reference374642A_1621902862
  • LocationCanberra
  • Job TypeContract
  • Posted22 days ago
  • ConsultantLeanne Porter

As one of the Australia's largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies. For over 40 years Chandler Macleod's recruitment business has connected leading-edge projects and employers with outstanding business professionals.

Our Federal Government client is seeking to engage an APS4 Regulatory Assistance Officer on a contract for 12 months with potential extension.

Position Overview

We are looking for motivated, enthusiastic, can do attitude staff with a passion for helping others, an inquisitive mind for all things medical / science / and regulatory, and a team player attitude

Duties & Responsibilities:

  • Provide quality information to external stakeholders in response to phone and email enquiries
  • Refer complex enquiries to relevant regulatory areas.
  • Use enquiry management technology to manage and log enquiries
  • Assist in identification of hot issues
  • Chair/minute team meetings
  • Contribute to team process improvement projects
  • Attend various meetings with team managers to gain a broader understanding of the work.
  • Contribute to team goals and broader organisational objectives by undertaking other tasks as required

Skills & Experience:

  • Experience helping others to find solutions, often to complex issues
  • An interest in solving problems and hunting out solutions
  • Benefits from working collaboratively
  • A keen eye for details and getting the job done right
  • Motivation to always be learning new things
  • Resilience when helping people
  • Good self-care practices
  • Positive contributions to a team
  • Science, medical or regulatory expertise or knowledge
  • Call centre experience

If you feel you are a suitable candidate submit your application by hitting "Apply for this job". Alternatively, you can call Leanne Porter 02 6268 9926 or email for further discussion.