Job Details
  • Reference401426A_1669009633
  • LocationHurstville
  • SalaryAU$60000 - AU$65000 per annum + + monthly bonus
  • Job TypeFull Time
  • Posted14 days ago
  • ConsultantSarah Borg
Chandler Macleod is seeking experience Recoveries Officers, to join our client based in Hurstville with hybrid work from home opportunities for a full time, permanent position.

The duties of this role will include but not be limited to:
  • Action accounts in a timely manner and effectively manage own work portfolio
  • Consistently work towards financial targets while demonstrating compliance.
  • Negotiating, implementing, and monitoring payment arrangements.
  • Identify hardship language and potentially vulnerable customers and take appropriate steps to implement appropriate arrangements.
  • Record and action any complaints and demonstrate an ability to identify potential complaint triggers and address them
  • Conduct skip tracing to locate third parties
  • Providing guidance and support to clients on recovery of accounts.
  • Provide reports to clients and managers as directed.
  • Identify accounts which need attention or escalation by management
  • Maintain security and confidentiality of all personal and corporate information.

    To be suitable for this role you will have:
  • Previous experience as a debt collector
  • Experience either working for a credit provider, or directly managed a secured & unsecured collections portfolio.
  • Certificate III in Financial Services (Mercantile Agent) or willingness to obtain this qualification.
  • High level negotiation skills
  • Proficient in MS Office products including Outlook, SharePoint, Teams, Word, Excel, and PowerPoint.
  • Experience working with debt collections software and document management systems.

    If you suit the above criteria please APPLY now - Sarah