Job Details
  • Reference376818A_1625201050
  • LocationMidland, Swan, Western Australia
  • Job TypeFull Time
  • Posted22 days ago
  • ConsultantOrla Gillespie

Chandler Macleod are proud to work with this Government agency currently seeking experienced Payments Officers to join their office at the APS4 level.
The position will provide operational and administrative support that is informed and directed by sound knowledge and may undertake some research and analysis activities. The APS4 Payments Officer will have a considerable level of contact with internal and external stakeholders and will be required to communicate with and provide advice on a range of matters to resolve straightforward to moderately complex enquiries

Your responsibilities:

  • Investigating and resolving outstanding payment requests that have been rejected through the provider and participant portals.
  • Engaging with internal and external stakeholders to resolve payment enquiries.
  • Processing manual payments to providers and self-managed participants.
  • Working to resolve payment issues, guided by legislation, policies and standards, and Payments Branch Standard Operating Procedures.
  • Contribute to decision-making within the team/work area.
  • Consistently meeting team and individual work resolution targets.
  • Ensuring knowledge of and compliance with legislative, financial and administrative frameworks.
  • Maintaining an awareness of government decision-making processes, Agency guidelines and regulations.

    To be successful in this position, you will need to possess:
  • Working with Children Check obtained prior to commencing the position
  • Australian Government Security Vetting Agency (AGSVA) clearance
  • Have sound knowledge & experience in computer/software applications - Microsoft Office computer-based work
  • Ability to access and use client records management system (CRM) and associated other business applications

    This opportunity is within the Australian Public Service. In order to be considered, please note that candidates must be an Australian Citizen at time of application.

    If you are interested in teaming up with Chandler Macleod please Apply Now!