Job Details
  • Reference373976A_1620802344
  • LocationAdelaide
  • Job TypeContract
  • Postedabout 1 month ago
  • ConsultantChandler Macleod

Chandler Macleod have an upcoming 12 month temporary assignment with our Federal Government client for experienced Administration Officers. This assignment is conveniently located in the CBD and on a Monday to Friday roster, full time hours with possible overtime.

Job purpose

Provide front line passport and notarial services and/or engage in the production and personalisation of passports.

Job Overview

  • Perform straightforward or routine passport interviews, passport production, document preparation, document personalisation or counter services roles (as required)
  • Support the interpretation and analysis of relevant legislation, regulations, guidelines, and procedures relating to the issue of Australian travel documents, with guidance as required
  • Develop and maintain an understanding of relevant legislation and policy frameworks
  • Organise own workload, allocate own resources, and complete tasks in a timely manner to meet established key performance indicators
  • Assist and support the resolution of straightforward or routine issues arising from the provision of Australian travel documents and issues arising from other operational areas
  • Contribute to the delivery of high-quality outcomes for customers by providing a prompt, efficient and professional service
  • Support improvements to the efficiency and effectiveness of the passport network in a climate of constant change including the management and delivery of desired outcomes
  • Communicate effectively (orally and in writing) with members of the public, relevant authorities (such as Australia Post) and other government agencies

Successful candidate:

  • Have a polite and friendly manner
  • Exceptional communication skills
  • The ability to work under pressure
  • Ability to interpret and follow legislation/policy/guidelines
  • Achieve work targets with the highest degree of accuracy and attention to detail
  • Demonstrate an ability to be attentive, flexible and reliable
  • Work within a team environment
  • Demonstrate a shared responsibility for a healthy workplace including encouraging a healthy work/life balance and accept a zero tolerance of bullying

Please note: all applicants will require pre-employment checks prior to commencement and must be an Australian Citizen.

If you have the skills required and are available for an immediate start, please follow the "apply now" link below.