Job Details
  • Reference394143A_1655442530
  • LocationChatswood
  • SalaryUp to AU$36.27 per hour + Super
  • Job TypeContract
  • Posted14 days ago
  • ConsultantZoe Eagles

Chandler Macleod are recruiting an APS3 Participant Support Officer

12-month contract
$36.27 per hour super

The APS3 Participant Support Officer will provide procedural, clerical, administrative support and operational tasks including some basic research and analysis activities.

Responsibilities may include but are not limited to:

  • Providing counter/reception support for the local office including participant enquiries in the self-help kiosks and online support.
  • Managing the team shared email inbox, appointments and telephone enquiries.
  • Coordinating appointments with the use of Agency office facilities and ensuring facilities are accessible for participants.
  • Undertaking research and investigation activities and preparing associated reports and correspondence.
  • Supporting planning teams by actioning planning tasks that do not require delegation.
  • Undertaking a range of data entry activities and ensuring follow up is completed.
  • Receiving and recording complaints and other feedback in the Business systems.

The successful candidate will be able to demonstrate the following:

  • Strong customer service and communication skills along with excellent attention to detail.
  • Ability to manage competing priorities while maintaining high work standards and accuracy.
  • Experience in building relationships both with internal and external stakeholders.
  • It is highly desirable that applicants have an understanding of or lived experience in the field of disability.
  • Experience dealing with complex and confronting situations and information would be desirable.

To Apply:

In order to be considered applicants are required to hold an Australian Citizenship and fully vaccinated for Covid19.

If this sounds like the role for you, please submit an updated copy of your resume in MS Word format by hitting APPLY NOW or email