Job Details
  • Reference363924A_1601555668
  • LocationTruganina
  • Job TypeFull Time
  • Posted26 days ago
  • ConsultantSamantha Thompson

We are currently seeking an experienced Operations Team Leader for a specialty packaging company located in the western suburbs of Melbourne.

Reporting to the Branch Manager, this position will see you responsible for the servicing of customer requirements and will encompass all aspects of ordering, pricing and general customer enquiries, as well as the distribution of market information and system maintenance.

The successful candidate will be given fulltime regular day shift hours on a fixed-term contract for a period of 6 months, which will then be reviewed upon conclusion of the assignment.

General tasks will include, however are not limited to:

* Liaising with customers relating to process enquiries, orders and queries
* Managing back orders with suppliers and through the delivery process
* Liaising with customers relating to Price variances and discrepancies.
* Liaising with customers relating to payment of outstanding invoices.
* Assisting account managers with customers on hold for outstanding invoices.
* General IT assistance for the branch as required

We a looking for someone who demonstrates following key attributes:

* Previous experience in leading an operational team consisting of a minimum of 5 Customer Service Officers/Administrators
* Previous experience working in a packaging or manufacturing industry
* Customer focus and ability to provide service to all customers
* Exceptional communication skills and ability to converse with a range of different people on all levels of the organisation
* Self-motivation, initiative and analytical skills
* Professional approach
* Availability for fulltime hours and for an immediate start

If you believe you meet the criteria listed above, please submit your application and a current CV by clicking the 'Apply' button below.

Please note that due to the high number of applications, only short listed candidates will be contacted.