Job Details
  • Reference400374A_1666840975
  • LocationCanberra
  • Job TypeContract
  • Postedabout 1 month ago
  • ConsultantLeanne Porter

As one of the Australia's largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies. For over 40 years Chandler Macleod's recruitment business has connected leading-edge projects and employers with outstanding business professionals.

Our Federal Government client is seeking to engage a Operations Support Officer on a contract for 12 months with potential extension.

Position Overview

Responsibilities may include but are not limited to:

  • Undertaking delegated decisions and supporting National Delivery with reviewing, assessing and approving participant's plans, schedule reviews, assistive technology, payments and access tasks.
  • Assessing, reviewing and providing feedback on planning decisions in accordance with the NDIS Act, Rules and relevant guidance.
  • Undertaking record keeping activities, including adhering to process guidelines and standard operating procedures.
  • Researching and reviewing decisions regarding routine cases and managing moderately complex cases with the assistance of staff at higher classification levels.
  • Providing support and mentoring to enhance team development, decision making, technical skills and knowledge in planning delegate decisions.
  • Monitoring and analysing quality outcomes and results to identify trends, tailoring regular training and support functions to improve results.
  • Supporting the leadership team to develop and implement improvement strategies.
  • Working with stakeholders to promote services and functions, and build stakeholder knowledge of planning decision making and procedures.
  • Supporting the delivery and implementation of branch projects as required.

If you feel you are a suitable candidate submit your application by hitting "Apply for this job". One of our consultant will reach out. Alternatively, you can call Leanne Porter on 02 6268 9926 or email Leanne.Porter@chandlermacleod.com for further discussion.