Job Details
  • Reference398211A_1662619221
  • LocationWestern Australia
  • Job TypeFull Time
  • Posted28 days ago
  • ConsultantHelen Gibson
Our client is a well-established international freight and logistics company who are currently seeking an addition to their small and friendly team South of the river.

The Operations Officer reports directly into the Branch Manager and will be responsible, within a supportive team, to perform end to end import and export duties.

You will be an experienced freight forwarding operator and enjoy maintaining strong relationships with new and existing clients. The team are passionate and motivated and will be a great support to you while you settle into your new role and learn the business.

Responsibilities include the following:
  • Coordinate timely and cost-effective shipping of goods for local clients via sea and air freight
  • Manage bookings and orders with various carriers
  • Provide regular updates to clients
  • Coordination and raising of documentation
  • Provide quotations to clients
  • Arrange invoices
  • Monitor cargo availability dates and local transport to clients
Experience required:
  • Previous freight forwarding and import/export sales or customer service
  • Export coastal and sea freight would be highly desirable
  • Sound IT skills including Cargowise or similar

You will bring a passion for customer excellence and enjoy working as part of a high performing team. Excellent communication skills are required to be successful in this role, across telephone and email. You will be process driven and have a level of respect for laws and strict guidelines.

In return, is a competitive annual salary and following probation a hybrid working from home arrangement. Access to a suite of development tools and a wellbeing program are included in the package.