Job Details
  • Reference378105A_1629357464
  • LocationCanberra, Australian Capital Territory
  • Job TypeContract
  • Postedabout 1 month ago
  • ConsultantLeanne Porter

As one of the Australia's largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies. For over 40 years Chandler Macleod's recruitment business has connected leading-edge projects and employers with outstanding business professionals.

Our Federal Government client is seeking to engage an APS4 Operations & Housing Support Officer on a contract for 10 months with potential extension.

About the Role:

The APS4 Operations & Housing Support Officer is a team membership position that will work within defined parameters relating to their area of responsibility. It will apply well-established policy, principles, practices and procedures to achieve outcomes that supports and contributes to department's objectives to "build a world-leading National Disability Insurance Scheme".

The position will have a considerable level of contact with internal and external stakeholders and will be required to communicate with and provide advice on a range of matters to resolve moderately complex inquiries.

  • Duties & Responsibilities:
  • Undertaking delegated decisions and supporting National Delivery with reviewing, assessing and approving participant's plans, schedule reviews, assistive technology, payments and access tasks.
  • Assessing, reviewing and providing feedback on planning decisions in accordance with the NDIS Act, Rules and relevant guidance.
  • Undertaking record keeping activities, including adhering to process guidelines and standard operating procedures.
  • Researching and reviewing decisions regarding routine cases and managing moderately complex cases with the assistance of staff at higher classification levels.
  • Providing support and mentoring to enhance team development, decision making, technical skills and knowledge in planning delegate decisions.
  • Monitoring and analysing quality outcomes and results to identify trends, tailoring regular training and support functions to improve results.
  • Supporting the leadership team to develop and implement improvement strategies.
  • Working with stakeholders to promote services and functions, and build stakeholder knowledge of planning decision making and procedures.
  • Supporting the delivery and implementation of branch projects as required.

If you feel you are a suitable candidate submit your application by hitting "Apply for this job". Alternatively, you can call Leanne Porter on 02 6268 9926 or email Leanne.Porter@chandlermacleod.com for further discussion.