Job Details
  • Reference385433A_1641352097
  • LocationNorthern Beaches
  • Job TypeContract
  • Posted12 days ago
  • ConsultantKerry Potts

Are you a people person? Seeking flexible working hours? Do you have supervisory experience?

This is an opportunity that rarely comes around, so act NOW!

We are currently seeking a casual On Demand Passenger Supervisor with a customer service focus to be part of an exciting and innovative project, delivering transport solutions to the Northern Beaches area.

As a Supervisor, you will need to display;

  • Sound computer skills in both word and excel,
  • Be able to comprehend the On Demand booking system,
  • Deal with customer complaints,
  • Be effective in communicating direction to drivers via phone or verbal,
  • Be able to effectively deal with conflict situations either with Drivers or Customers,
  • Maintain and operate back to base camera systems,
  • Provide effective advice to customers inquires,
  • Uphold workplace health and safety
  • Provide operational updates to key staff,
  • Any other duties directed by operational staff.

    Location: Northern Beaches

    Hours: AM and PM shifts including weekends.

    About you…

    As a Supervisor, it is essential that you have:
  • A current NSW Drivers Licence
  • Clean driving record
  • Demonstrated "Customer Service" focus
  • Have a people orientated attitude and ability to deal with conflict
  • Solid communications skills; build rapport; be tolerant, and conversational
  • Provide a positive customer experience for our customers
  • Good sense of direction and knowledge of Northern Beaches and surrounding areas
  • High standard for Safety
  • Flexibility to cover across 7-day period

    What you need to be considered to join our team…
  • Driver Experience
    You will need to be passionate about driving and have a good & safe driving record. You will need to provide a current RMS driving record.
  • Driver Accreditation
    A NSW Public Passenger Driver Authority is required. If you have not got one you must be willing to obtain a Driver Accreditation which allows you to driver passenger vehicles.
  • Working with Children Check
    You'll need to have a valid Working with Children Check or be prepared to obtain one.
  • Other requirements
    You will need to be well presented and have excellent communication skills. You will need to have flexibility to cover shifts at short notice. We are seeking a supervisor who has full availability.

    The next steps…
    As part of the selection process you will attend a driving assessment with the Client and be measured on overall fit and ability to work in a customer focus role.

    Please be aware that applicants may be offered this role subject to clearing a pre-employment medical, including a drug and alcohol test and ergonomic capacity. You will also need to clear a Police and Working with Children's Check.

    If you are the candidate we are looking for, click on the "Apply" button NOW and submit your resume.