Job Details
  • Reference358836A_1591686413
  • LocationDarwin, Northern Territory
  • SalaryNegotiable
  • Job TypeContract
  • Postedabout 1 year ago
  • ConsultantJennifer Lynch

As one of the Australia's largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies. For over 40 years Chandler Macleod's recruitment business has connected leading-edge projects and employers with outstanding business professionals.
Chandler Macleod WA is working with NDIS in Darwin who are currently seeking a Member and Senator Contact Officer (MaSCO).
About the Role:
The APS6 Member and Senator Contact Officer (MaSCO) will provide detailed technical, professional, policy, operational support and advice in relation to complex problems.
It may be required to coordinate and assist in the strategic planning, program and project management and policy development that support the NDIA's objectives to "build a world-leading National Disability Insurance Scheme".
The position has reasonable autonomy and accountability to exercise both initiative and judgment to interpret legislation and policy, in the application of practices and procedures to achieve outcomes within the functions.
Responsibilities may include but are not limited to:

  • Establishing and maintaining productive and professional relationships with allocated parliamentarians, their staff and agency leadership teams.
  • Providing parliamentarians with information on the purpose, scope and progress of the Scheme relating to their community and constituents.
  • Building confidence and understanding of the NDIS in parliamentarians and their staff.
  • Facilitating a timely response to parliamentarian enquiries and representations using appropriate regional processes for referral and resolution.
  • Recording details of complaints, enquiries, and engagement with local MPs and their staff.
  • Escalating complaints from constituents in accordance with established Agency complaint handling processes.
  • Communication with NDIA Participants and Providers as required in managing complaints.
  • Coordinating input into NDIA briefings for the Minister and NDIA Executive.
  • Facilitating other tasks as required by the Director and NDIA Executives.
    (NOTE: the key responsibilities of the role are based on current priorities and may change over time)
    The NDIA work within the Australian Public Services (APS) work level standards. The duties are specific to the APS6 classification.

    Closing date is Wed 17th June 2020.
    Must be located or willing to relocate to Darwin
    12-month position
    Must be an Australian resident or citizen.

    You will proactively demonstrate your commitment to safety by using your experience and judgement to ensure you, and your crew, operate in a safe working manner at all times. Your ability to set good examples of work ethic and integrity, together with your positive mindset in dealing with work and people, will be highly regarded.
    With our commitment to achieving a diverse workforce, we strongly encourage Female, Aboriginal and Torres Strait Islander applications.

    If you would like to express your interest for these roles with Chandler Macleod please Apply Now!