Job Details
  • Reference381503B_1634080346
  • LocationClayton
  • SalaryAU$55000 - AU$60000 per annum
  • Job TypeFull Time
  • Posted8 days ago
  • ConsultantNimmy De Silva


Junior Customer Service Administrator

We at Chandler Macleod are currently seeking an experienced Customer Service administrator to join our highly sought client in Clayton.

If you are looking to grow your career in Administration/Customer Service, this is the perfect opportunity for you to get your foot in the door!


The ideal candidate will have a strong Customer Service focus, exceptional written and verbal communication skills and a warm, friendly approach when dealing with Customers.

COMPETENCIES:

  • A high degree of organisational and time management skills
  • Willingness to learn and adapt to ever changing environment
  • Able to multitask
  • Excellent communication skills and must be customer focused
  • A team player
  • Positive can-do attitude
  • A flexible approach to each client's individual business practises
  • Sound MS office knowledge


PRINCIPAL ACCOUNTABILITIES:

The Junior Customer Service Administrator is responsible for:

  • Assisting the Customer Services Administrators and following their direction
  • Attending to client work requests
  • Assisting in organising the timely completion of work requests
  • Ensuring work is completed as requested by Customer Services Administrator and the Client
  • Following up subcontractors accordingly to ensure work is on track and completed
  • Ensuring all procedures in relation to documentation are implemented, completed and uploaded accordingly on the company software and that of clients as required
  • Assisting in answering inbound calls
  • Required to make follow up phones calls to clients and subcontractors
  • Performing administrative duties for the management team upon request

If you're available and interested in this role, APPLY TODAY!