Job Details
  • Reference377212B_1626044318
  • LocationGeelong, Greater Geelong, Victoria
  • SalaryAU$50 - AU$55 per hour + + Super
  • Job TypeContract
  • Posted22 days ago
  • ConsultantVedangi More

About the organization:
This leading government agency supports those in need and provides tools for Australians to be able to achieve their goals. Their work has an impact on a significant area of the social sector, and you can contribute to the difference that they make in this role. This agency has a great team culture and an excellent office location in Broadmeadows. As part of this Organisation you will utilise your passion for the Disability community to help contribute to the positive changes and results that will continue to improve the lives of those in your community.

About the role:
You will be able to exercise both initiative and judgment and undertake complex reviews to reach considered outcomes.
You will also have a considerable level of public contact in relation to complex or sensitive issues. It may liaise with a range of internal and external stakeholders in a representational role on behalf of the branch/division.

The duties of the role:

  • Working closely with prospective participants and participants to understand the nature and context of their request for a decision to be reviewed
  • Making evidence-based review decisions in line with NDIS frameworks, as prescribed in the NDIS Act, NDIS rules, Operational Guidelines and NDIA policies.
  • Communicating effectively with participants and their representatives to explain reasons for decisions, the review and appeals process and available options.
  • Monitoring and managing caseloads in a timely manner.


What you will bring to the role:

  • Ability to manage a demanding and changing workloads and competing priorities
  • Be able to deal with confronting and complex situations and information
  • Strong decision-making skills
  • Strong skills in Microsoft Office suite
  • A focus on problem solving skills
  • Ability to prioritise workloads
  • Have outstanding communication skills and the ability to develop and maintain networks

    You MUST be an Australian Citizen or Permanent Resident to be considered for this opportunity and eligible to clear a national police check.

    How to apply
    Please click 'APPLY" to upload your details and resume to be considered for this role.