Job Details
  • Reference403376A_1674547621
  • LocationBurwood East
  • SalaryAU$35 - AU$42 per hour
  • Job TypeContract
  • Posted13 days ago
  • ConsultantKaveri Gunatilake
  • Injury Recovery Advisor
  • ASAP Start
  • 4 Month Temp Assignment
  • Around $42 per hour plus super
  • Located in Burwood East
We at Chandler Macleod are seeking an experienced Injury Recovery Advisor to join one of our State Government clients for a 4 month temp assignment, with an immediate start.

Primary Purpose:
To effectively case manage a portfolio of WorkCover & Volunteer compensation claims in a holistic, efficient and empathetic manner to achieve early injury recovery, return to work and appropriate compensation outcomes.

Role Specific Duties and Accountabilities:
-Obtain all relevant information required to accurately manage claims.
-Carry out the role of return to work coordinator
-Develop and maintain ongoing management strategy for each claim.
-Ongoing management of claims including authorising appropriate services, approving accounts for payment and calculation of loss of earnings compensation
-Undertake all claims management activity in accordance with relevant legislative and regulatory requirements
-Provide information to the insurer in a timely manner including certificates, Return to Work Plans and other relevant information.
-Identify improvements in processes and develop strategies and systems to manage the workload.
-Review and maintain estimates of the cost of claims based on the strategy for each claim.
-Record information in the claims database and claim files and make effective use of the database to assist claim management.

Key Selection Criteria:
  • An industry related qualification or equivalent practical experience in the management of personal injury compensation claims.
  • Excellent ability to work under pressure and prioritise work by systematically managing a volume caseload.
  • Demonstrated ability to effectively communicate verbally and in writing to a diverse range of clients.
  • Experience and ability in interpreting and applying policy, procedure, regulations and legislation.
  • Excellent interpersonal skills with demonstrated ability to build relationships and negotiate/influence the actions and attitudes of external and internal stakeholders.
  • Demonstrated ability to work effectively both autonomously and within a team environment.
If you have the skillset and experience required for this role, please apply online TODAY!
CM123W