Job Details
  • Reference383330A_1636702560
  • LocationCanberra
  • Job TypeContract
  • Posted26 days ago
  • ConsultantLeanne Porter

As one of the Australia's largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies. For over 40 years Chandler Macleod's recruitment business has connected leading-edge projects and employers with outstanding business professionals.

Our Federal Government client is seeking to engage an APS5 Fraud Investigator on a contract for 12 months with potential extension.

About the Role:

As a Fraud Investigator, you will provide support to the Internal Investigations and Fraud teams in their role assisting Agency and its Partners in the Community to deliver a high performance, high integrity, trusted National Disability Insurance Scheme (NDIS or the Scheme).

This position makes a critical contribution to safeguarding public confidence in the NDIS and you will have the opportunity to be part of a highly responsive and contemporary review and investigation team. You will be responsible for assisting with the delivery of the operational aspects of the internal investigation program. This will include coordinating with business and functional unit leadership in the development, implementation and maintenance of a fraud and corruption response that promotes the Scheme and staff integrity.

You will be part of a high-performing team supporting the Agency and its partners to capture opportunities and prevent, detect and respond to threats in delivering the NDIS. Your specific focus will be to support the delivery of the agreed investigation strategy of the Agency's fraud and corruption (including investigation and review) framework.

The Fraud Investigator role is multi-faceted and supports the Internal Fraud teams by detecting and responding to fraud and corruption matters, including providing support for reviews and investigations.

Duties & Responsibilities:

As an APS 5 Fraud Investigator, you will be responsible for a number of tasks including:

  • Working in a team responsible for delivering the Agency's objectives for staff integrity, with a focus on partnership and support across the Agency's divisions and/or regional sites;
  • Collaborating with the Scheme Integrity teams to develop, implement and maintain a robust, intelligence led, NDIS staff and scheme integrity strategy and associated plans that reflects national guidance, professional standards, better practice guidelines and contemporary practices;
  • Promoting awareness of the Agency's staff integrity and fraud and corruption frameworks, ensuring all parts of the Agency are aware of their roles and responsibilities;
  • Reviewing and reporting on staff integrity related matters (fraud and corruption) and monitoring of actions to address identified issues;
  • Providing analysis of the findings and outcomes relating to the maturity of the staff integrity response (including reviews and investigation) capability;
  • Reporting on and refining business policies and procedures on staff integrity (fraud and corruption) related matters;
  • Developing and implementing Agency initiatives to enhance staff integrity detection and response initiatives, providing leadership and expertise as required;
  • Implementing and evaluating targeted review programs to identify potential instances of fraud and corrupt practice and improve staff integrity practices and awareness;
  • Reporting on data informed insights to drive improvements in the Agency's investigation function;
  • Developing and delivering information, tools and processes that enable the Agency to understand, plan for and respond to threats to the Scheme's integrity;
  • Providing advice and support to Agency staff, partners in the community, participant and the market to enable them to contribute to and improve the response (including review and investigation) to scheme and staff integrity matters across the Scheme;
  • Contributing to the Internal Fraud - detection and response functions by relating work activities to the Agency's values, monitoring performance, providing timely and constructive feedback and facilitating staff development;
  • Analysing and evaluating the internal investigation and review function and facilitating implementation of recommendations for improvement;
  • Contributing to the implementation, review and continuous improvement of the staff integrity and investigation functions;
  • Contributing to overall senior management reporting, budget reviews, issues and actions pertaining to the validity and compliance of the scheme integrity specialist investigation function;
  • Contributing to project management activities relating to the scheme integrity specialist investigation function of the Agency, ensuring an ongoing commitment to eliminating fraud and corruption practices across the Scheme;
  • Contributing to relevant elements of the Enterprise Risk business plan to ensure all appropriate governance standards are maintained;
  • Promoting workplace practices consistent with Agency policy and in accordance with Australian Public Service values and leadership behaviours;
  • Contributing to the high-level reporting on staff integrity and investigation issues;
  • Contributing to and reporting against the Agency's Corporate and Business plans, where required;
  • Contributing to developing and maintaining a productive working relationship with Commonwealth Department of Public Prosecutions and other law enforcement entities.

Skills & Experience:

Contemporary attitude to disability

  • Positive contemporary attitudes to people with disability.
  • Understanding and knowledge of disability and its impact on individuals.
  • Experience with supporting people with a disability to maximise participation in community.


  • Competency, or ability to develop competency, in consistently applying assessment tools to identify support needs.
  • Competency with IT systems.


  • Adaptable communication and interpersonal skills.
  • Has experience in building relationships both with internal and external stakeholders.
  • Able to engage in negotiation if dealing with external providers.


  • Ability to work within the team and adapt quickly to a changing environment.
  • Ability to work closely with participant and their careers.

Service Orientation:

  • Commitment to achieving positive outcomes for NDIS participants and the Scheme.
  • Ability to respond to and prioritise competing and often urgent requests in a calm and efficient manner while also maintaining high work standards and accuracy.
  • Ability to manage confidential and sensitive information.
  • Ability to synthesise and analyse information and make decisions.
  • Judgment and decision making within delegated limits in relation to accountability of funds and interactions with individuals and communities


  • Experience in the development of fraud and corruption assessment and investigation activities involving members of vulnerable communities, preferable within a public sector environment.
  • Experience in conducting fraud investigations and reviews relating to staff and vulnerable members of the community, including within the public sector.
  • Competency in applying both traditional and contemporary fraud and corruption investigative techniques.
  • Have an understanding of or lived experience in disability.
  • Entry Level checks will be required for all successful candidates and dependent on the role the appropriate working with children and/or vulnerable people checks may need to be undertaken as per State Legislation.

Mandatory Requirements:

  • The successful candidate will be required to comply with relevant WCVP (Working with Children and Vulnerable People) checks as they vary throughout each State and Territory.

If you feel you are a suitable candidate submit your application by hitting "Apply for this job". Alternatively, you can call Leanne Porter on 02 6268 9926 or email for further discussion.