Job Details
  • Reference358058C_1589529751
  • LocationPerth
  • SalaryNegotiable
  • Job TypeContract
  • Posted16 days ago
  • ConsultantMaggie Emery

Chandler Macleod is working with a Government Agency in Perth CBD to attract a pool of candidates for challenging and rewarding contract roles in Perth CBD. These are currently offered as an Expression of Interest, with the likelihood of becoming active roles in the near future.

The purpose of these roles is to assist sometimes sensitive members of the public manoeuvre their way through complex applications; this will be done primarily by email and telephone, so the ability to listen and manage information is critical, as is being able to adapt communication styles to a varied audience and build professional relationships.

Potential candidates should:

  • Have a polite and friendly manner
  • Have patience and clear communication skills
  • Have the ability to work under pressure whilst producing high quality work and meeting set KPI's
  • Have the ability to understand and interpret legislation
  • Have case management experience
  • Be able to achieve work targets with the highest degree of accuracy and attention to detail
  • Demonstrate an ability to be attentive, flexible and reliable
  • Work within a team environment

The ideal candidates will have previous experience in a high-volume document processing / KPI driven environment, or in government or similar business environment. Case management experience, excellent conflict resolution skills, articulate with excellent written and verbal communication, ability to remain objective, impartial and to be persistent will be highly regarded.

To be considered for this pool, please submit an application now.

Please note that applicants must hold Australian citizenship and be able to hold and maintain a Baseline Security clearance.