Job Details
  • Reference356154A_1584760805
  • LocationPerth, Western Australia
  • SalaryNegotiable
  • Job TypeContract
  • Posted19 days ago
  • ConsultantMaggie Emery

Chandler Macleod are proud to partner with Federal, State and Local Government for various contract recruitment campaigns. We are currently seeking Expressions of Interest from experienced Call Centre Operators and hands-on Call Centre Team Leaders. We expect these roles to go live soon.

The core purpose of these roles will be to assist customers with general phone-based queries, aid in the assessment and review of customer data and the provision of general advice.

Excellent training is provided with the ongoing support and mentoring of a knowledgeable and effective leadership.

We are looking for enthusiastic and confident individuals with the following recent and relevant experience:

  • Excellent customer service in a fast-paced contact centre environment
  • Proven capability to resolve customer issues
  • Strong written and verbal communication skills, with the ability to record concise and accurate conversations
  • Proficiency adapting to multiple computer systems
  • Experience in handling challenging situations and difficult conversations
  • Previous experience in a similar role in government departments would be an advantage

You will be able to work a variety of shifts between the hours of 6am - 9pm (our client will be as accommodating as possible whilst meeting their business needs), Monday to Friday and will be rewarded with a competitive hourly rate and a pleasant work environment.

This is a fantastic opportunity to develop your experience within numerous government agencies.
Candidates must hold Australian citizenship and be willing to provide a police check.
Due to the expected volume of applications please do not call the office; shortlisted candidates will be contacted by a consultant.

Chandler Macleod is an equal opportunity employer as part of our commitment to creating a diverse and inclusive workplace, Aboriginal and Torres Strait Islander People, disability and culturally and linguistics candidates are also encouraged to apply.