Job Details
  • Reference377659B_1626678455
  • LocationQueensland
  • Job TypeFull Time
  • Posted13 days ago
  • ConsultantPierre Botha
  • About the company:

    As one of Australia's largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies. For over 40 years Chandler Macleod's recruitment business has connected leading-edge projects and employers with outstanding business professionals. A great opportunity to join a key Federal Government team to create optimal customer experiences and delivers business outcomes.

    About the role:

    • You will lead and direct teams in the development of service design plans and artefacts, including service blueprints, current and future state journey maps, concepts and prototyping.
    • You will bring presentations and reports to life to influence a range of stakeholders by use of story-telling and visualisation.
    • You will manage the design and facilitation of workshops, including project kick-off meetings, ideation and concept creation, prioritisation activities and strategic planning workshops.
    • You will lead and advocate for the customer/end user in a variety of forums to ensure their needs are front and centre and in line with the Agency principles of simple, helpful, respectful and transparent.
    • You will contribute to development of a new approach to user research aligned to the National Agreement on Closing the Gap.

    About you:

    • You will have the Ability to champion a human centred design and growth mindset.
    • You will have the ability to demonstrate Cultural Competence, Links to Community, Connection to Country and ability to facilitate meaningful conversations with Aboriginal and Torres Strait Islander Peoples.
    • You will be available for the full term of the assignment
    • You will have a Working with Children or Vulnerable Persons check.
    • You will have a Current Drivers Licence


    • ASAP start
    • Federal Government
    • Brisbane - CBD Location
    • Full time hours - Monday to Friday 8.30am - 4.30pm
    • Excellent pay rate
    • Great team culture

    *** Please note to be eligible for this role you must hold Australian Citizenship and be willing to complete a Federal Police check ***