Job Details
  • Reference402908A_1672981268
  • LocationAdelaide CBD
  • SalaryAU$585 - AU$600 per day
  • Job TypeContract
  • Postedabout 1 month ago
  • ConsultantTeresa Zanatta

Chandler Macleod is an equal opportunity employer as part of our commitment to creating a diverse and inclusive workplace, Aboriginal and Torres Strait Islander people, people living with disability, and culturally and linguistic diverse candidates are always encouraged to apply.

***Mandatory: Australian Citizenship required to work within Federal Government***

Our Federal Government client is seeking to engage EL1 Change Manager - CLAIMS & PAYMENTS IMPLEMENTATION for a 12 months assignment with potential extension in Adelaide CBD.

About the Team

The Claims and Payments Service Design and Implementation is responsible for strategic planning and implementation of transformation initiatives to increase payments and claims quality, efficiency, controls, correctness and outcomes in support of the NDIS Corporate Plan.

The team is responsible for reviewing and evaluating current claims and payments processes and controls and determining and implementing improvement. It is also responsible for ensuring claims and payments processes are optimally included in the base platform build of new CRM Software, future enhancements are included on the backlog and that the implementation of the new platform is implemented in a planned, controlled and consultative manner.

About the Role

The EL1 AD Change Management (Labour Hire) is accountable under broad direction to undertake very complex work that delivers quality outcomes across the functions of the NDIA.

The position is an important team leadership position within the NDIA and will have delegated authority and responsibility to resolve issues and risks across wide-ranging activities of substantial depth involving significant detail. The role requires providing leadership, control, planning, resource management, performance management and decision making for the Team Membership and assigned Contractors working within the Work Area.

Responsibilities of the role include but are not limited to:

  • Developing, implementing and evaluating change management activities, plans and schedules in accordance with the Agency's Change Management Framework.
  • Ensuring that change readiness assessments are completed, identifying areas of resistance and ensuring mitigation activities are in place.
  • Identifying, assessing and reporting change risks or issues.
  • Leading the tracking and evaluation of change management activities in the Agency and proposing recommendations for continuous improvement.
  • Influencing and advising project sponsors on how to effectively manage and implement change.
  • Working closely with the project manager and the communication and engagement lead, planning and testing the effectiveness of the future state operating environment.

Additional Position Requirements

Key skills required for role:

  • Experience in strategically integrating change strategies
  • Highly motivated to achieve set goals in specified timeframes
  • Strong communication and stakeholder engagement skills
  • Ability to work efficiently and effectively as a key member of the delivery team

Desirable skills to have for the role:

  • Tertiary qualification related to Change Management (desirable)
  • Prosci Change Management Certification (desirable)

(NOTE: the key responsibilities of the role are based on current priorities and may change over time)

What's on Offer?

  • Position located in Adelaide
  • EL1 $585.00 to $600.00 per day + super
  • Temporary contract for 12 months, with possibility to extend
  • Standard Hours or work - Monday to Friday, 8:30 am till 5:00 pm

****Applications close by 10am Thursday 19th of January 2023.****

It is highly desirable that the successful applicant understand or lived experience in the field of disability.

If you are interested in the role and you have the right experience for the position, please apply now following the link below. CM123W