Job Details
  • Reference394742C_1660026462
  • LocationGeelong
  • SalaryUp to AU$585 per day + + Super
  • Job TypeFull Time
  • Postedabout 2 months ago
  • ConsultantNaiyya Chhibber

About the Organization:

This leading Federal government agency supports Australian's in achieving their goals and supporting them to live a better life. Their work has an impact on a significant area in the social sector, and you can contribute to the difference that they make in this role. This agency is known for having a great culture across different teams and have excellent office location in Geelong.

About the Role

The EL1 Assistant Director Service Delivery is accountable under broad direction to undertake very

complex work that delivers quality outcomes across the National Delivery functions of the organisation.

The position is an important team leadership position within the organisation and will have delegated authority and responsibility to resolve issues and risks across wide-ranging activities of substantial depth involving significant detail. It will provide the leadership, control, planning, resource management, performance management and decision making for the Team Membership and assigned Contractors working within the position's assigned Work Area.

The EL1 Assistant Director Service Delivery is responsible for actively managing key internal and external stakeholder relationships and may be required to represent and negotiate on behalf of the organisation to advance the organisation's interests across a range of forums.

Responsibilities may include but are not limited to:

  • Implementing team strategies and aligning outcomes with the Agency's broader strategic directions and performance targets.
  • Providing expertise and leading the implementation of Service Delivery activities across the state/territory.
  • Managing team performance and outputs to ensure Agency targets are met in relation to planning decisions.
  • Conducting and managing risk assessment and risk management activities within the team and broader business unit.
  • Identifying and leading business improvement initiatives that will enhance the quality and

performance of outcomes, while also implementing effective change management strategies.

  • Providing leadership for all operational aspects within the specific National Delivery site or office.
  • Managing work packages or projects to ensure timely delivery of high-quality planning outcomes.
  • Implement internal quality assurance processes to ensure the values, objectives and principles articulated in the organisations act.

Work Level Expectations

Leadership and Accountability

Extensive knowledge of statutory, regulatory and policy frameworks relevant to a field of work, discipline or functional area in order to provide comprehensive and authoritative advice on specialist and very complex issues.

Management Diversity and Span

Responsible for building capability in a team environment through coaching others, providing performance feedback and encouraging career development.

Required to plan and manage allocated resources, develop appropriate controls, monitor achievement against plans and adjust plans to meet changing demands.

Job Context and Environment

Work is guided by legislation, policies, procedures and precedents where interpretation is required to establish the way in which procedures and policies should be applied with the role operating with considerable independence.

Independence and Decision-Making

Generally work is within parameters provided by broad objectives and standards, with substantial discretion on how objectives are achieved for specific areas of responsibility.

Decisions are based on professional judgement, evaluating risk and in the context of a complex and changing environment.

Stakeholder Management

Develop and manage relationships with stakeholders, engaging and collaborating to achieve outcomes and facilitate cooperation.

Requires a consistently high degree of persuasion and advocacy.

How to apply:


Mandatory: Australian Citizenship required to work within Federal Government.
Please click 'APPLY" to upload your details and resume to be considered for this role. You can also send in your resumes directly to Naiyya Chhibber at naiyya.chhibber@chandlermacleod.com to be considered for this opportunity.

APPLICATIONS CLOSE 19/08/2022 at 15.00 PM