Job Details
  • Reference394285B_1655783314
  • LocationCanberra
  • Job TypeContract
  • Posted14 days ago
  • ConsultantNeville Smith

As one of the Australia's largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies. For over 40 years Chandler Macleod's recruitment business has connected leading-edge projects and employers with outstanding business professionals.

Our Federal Government client is seeking to engage an EL1 Assistant Director, Community Engagement & Communications on a contract for 12 months with possible extension.

Duties & Responsibilities:

  • Lead the development, implementation and evaluation of influential communications and engagement strategies and plans to support the National Delivery and Operations and Support Divisions
  • Mentor and guide a small team of communications professionals in providing strategic advice to support the delivery of Corporate Plan aspirations and objectives
  • Drive the creation, delivery and review of communications and engagement content through established communications channels
  • Identify and embed opportunities for continuous improvement in communications and engagement activities and processes
  • Identify and mitigate reputational risks associated with communications and engagement activities
  • Become a trusted and reliable partner to stakeholders across the Agency and further embed existing working relationships to improve the reputation of the Branch and team
  • Build new internal and external networks to facilitate the development and delivery of effective, targeted and timely communications activities
  • Identify new opportunities for knowledge sharing within the Community Engagement and Communications Branch and show leadership in building communications capability
  • Other tasks as required by the Division.


Continuous Improvement

Originating action to improve existing conditions and processes; identifying improvement opportunities, generating ideas, and implementing solutions.

Building Customer Relationships

Ensuring that the customer's internal or external needs are met; building productive relationships with high-priority customers; taking accountability for customer satisfaction and loyalty; using appropriate interpersonal techniques to prevent and resolve escalated customer complaints and regain customer confidence.

Building Talent

Planning and supporting the development of individuals' knowledge, skills, and abilities so that they can fulfil current or future job responsibilities more effectively.

Planning and Organising

Establishing an action plan for self and others to complete work efficiently and on time by setting priorities, establishing timelines, and leveraging resources.


Engaging an individual in developing and committing to an action plan that targets specific behaviours, skills, or knowledge needed to ensure performance improvement or prepare for success in new responsibilities.

Decision Making

Identifying and understanding problems and opportunities by gathering, analysing, and interpreting quantitative and qualitative information; choosing the best course of action by establishing clear decision criteria, generating and evaluating alternatives, and making timely decisions; taking action that is consistent with available facts and constraints and optimises probable consequences.


Using effective involvement and persuasion strategies to gain acceptance of ideas and commitment to actions that support specific work outcomes.

Work Standards

Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.

Initiating Action

Taking prompt action to accomplish work goals; taking action to achieve results beyond what is required; being proactive.

Eligibility Requirements:

  • As part of the eligibility and suitability requirement, the agency seeks specified personnel who are Australian citizens. Non-Australian citizens will only be engaged where no suitability qualified Australian citizens are available to perform the role.

If you feel you are a suitable candidate submit your application by hitting "Apply for this job". Alternatively, you can call Neville Smith on 02 6268 9916 or email for further discussion.