Job Details
  • Reference382924A_1636361336
  • LocationMelbourne
  • SalaryAU$70 - AU$80 per hour + + Super
  • Job TypeContract
  • Postedabout 1 month ago
  • ConsultantVedangi More

About the organization:
Our Federal Government client supports a better life for thousands of current and former defence force members and their families taking on a strengths-based, recovery approach to supporting vulnerable and at-risk clients to foster wellbeing.

About the role:
An unparalleled opportunity has arisen for a motivated individual to help shape and lead an engagement and support strategy for a Federal Government department that makes genuine positive impacts in the lives of veterans and their families. The position entails working collaboratively with key internal and external stakeholders to enhance the Department's ability to identify and respond to the needs of vulnerable and at-risk veterans, current and former defence force members and/or their families.

In accordance with the principles of workplace diversity, Work Health and Safety, participative work practices, APS values and APS Employment Principles, the Assistant Director - Clinical Service Improvement will:

1. Manage Clinical Service Improvement priorities to support high quality mental health service delivery, with a focus on the Neurocognitive Health Program (NHP), and Web-Based Forums Program Pilot (Budget Measure). This includes:

  • managing the delivery of projects, programs and initiatives;
  • managing clinical quality improvement and practice change activities;
  • applying project management approaches;
  • applying change management approaches; and
  • managing procurement activities, and associated contracts.

2. Develop and maintain effective working relationships with internal and external stakeholders to achieve Section, Branch, Divisional and Departmental goals by anticipating and responding to stakeholder needs.

3. In conjunction with the National Director - Clinical Innovations, manage strategic planning for longer-term initiatives, including but not limited to finalising the NHP Mending Military Minds - Acquired Brain Injury Pilot Program, its research translation and knowledge transfer; implementing the national NHP expansion; and designing, developing and implementing the Web-Based Forums Program Pilot.

4. Develop business documentation, and working across Clinical Innovations and M&SHP in an agile manner to meet business improvement priorities.

5. Manage documentation to track, monitor, and report on projects and business as usual activities.

6. Develop and review advice, input, briefings, papers, submissions and correspondence for use in both internal and external decision-making forums.

7. Manage Secretariat support for Open Arms Committees, Working Groups and Communities of Practice, including but not limited to the NHP Steering Committee.

8. Provide supervision, mentoring and coaching for direct reports to effectively manage performance and encourage professional growth.

9. Support an environment that encourages a willingness to adopt participative work place practices in line with policies of WHS, Workplace Diversity and the Australian Public Service values, Employment Principles and the APS Code of Conduct.


There are no mandatory clinical qualifications required. Qualifications, skills and experience in mental health, psychology, social sciences, humanities or a related field, research and evaluation, analysis, program and project management, change management, procurement including contract management, administration and budget management, and staff management are highly regarded.

  • A high standard of written and oral communication is essential for this role.
  • This role has many competing priorities. The successful applicant must be IT proficient and able to work flexibly across multiple issues with limited guidance.
  • There is a high degree of stakeholder engagement in this role, requiring the successful applicant to have extensive stakeholder management experience and demonstrated communication skills to effectively manage these relationships.


The ideal candidate will have an understanding of mental health services, as well as relevant experience in the Australian Public Service, and the Australian Defence Force.

You MUST be an Australian Citizen or Permanent Resident to be considered for this opportunity and eligible to clear a national police check.

How to apply:
Please click 'APPLY" to upload your details and resume to be considered for this role. You can also send in your resumes directly to or call me on 0469 889 351 for a confidential chat regarding the role.

APPLICATIONS CLOSE 12/11/21 at 12pm