Job Details
  • Reference376290A_1624351480
  • LocationCanberra, Australian Capital Territory
  • Job TypeContract
  • Postedabout 1 month ago
  • ConsultantLeanne Porter

As one of the Australia's largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies. For over 40 years Chandler Macleod's recruitment business has connected leading-edge projects and employers with outstanding business professionals.

Our Federal Government client is seeking to engage an EL1 Assistant Director Client Assist and Regional Services on a contract for 12 months with potential extension.

Position Overview

The Assistant National Manager - Client Assist & Regional Services manages service delivery for Open Arms. The office of the ANM is responsible for reporting, governance, writing briefs and correspondence, providing secretariat support, input into Departmental requests and mailbox coordination. The Assistant Director position manages these activities on behalf of the Assistant National Manager - Client Assist & Regional Services.

Open Arms is Australia's leading provider of high-quality mental health assessment and clinical counselling for Australian veterans and their families. The Assistant Director requires professional qualifications as either a Mental Health Nurse, Social Worker, Psychologist or Mental Health Occupational Therapist.

The Assistant Director, Client Assist & Regional Services is able to demonstrate strong leadership, the ability to create and maintain efficient systems and processes, sound judgement, flexibility to effectively operate in a variable, multi-task environment, high-quality written communication skills and a high degree of responsiveness to urgent requests.

The role involves coordinating a number of competing priorities across Open Arms within limited timeframes. The occupant will work closely with the Assistant National Manager and other senior staff in addition to other members of the Executive Coordination team and Open Arms staff nationally.

Duties & Responsibilities:

  • Demonstrated strong interpersonal and organisational skills along with the ability to build and maintain effective working relationships with key internal and external stakeholders and staff including in relation to complex and/or sensitive matters
  • Provision of high level of judgement on sensitive clinical matters
  • Ability to identify and prioritise clinical matters that are complex or high-risk that require immediate escalation to the Assistant National Manager
  • Proven ability to work with shifting priorities, strategically manage these priorities and successfully engage input from various stakeholders and teams.
  • An ability to work independently, delivering on strategic priorities and practices that result in quality outcomes and work requiring little or no revision before finalisation.
  • Highly developed communication skills, both written and verbal, including preparation of talking points, presentations, briefing papers, Ministerial feedback and correspondence.
  • The ability to provide high level executive support
  • Ensure compliance with Open Arms clinical record keeping policy
  • Develop and contribute to Open Arms policy and procedures, including continuous quality improvements approaches
  • Demonstrated leadership behaviours and workplace practices in line with policies of WH&S, Workplace Diversity and the Australian Public Service values, Employment Principles and Code of Conduct.

Skills & Experience:

  • Qualifications must be that of a health or allied health professional registered with the Australian Health Practitioners Registration Agency (AHPRA) or a Social Worker eligible for membership with the Australian Association of Social Workers (AASW).
  • Experience working in mental health service delivery
  • An understanding of the Australian Public Service
  • Excellent writing skills
  • Experience liaising with a large number of stakeholders
  • Working with Children (WWCC) and/or Vulnerable People Checks/Clearance must be obtained prior to commencing in the position

If you feel you are a suitable candidate submit your application by hitting "Apply for this job". Alternatively, you can call Leanne Porter on 02 6268 9926 or email for further discussion.