Job Details
  • Reference401272A_1668575098
  • LocationMelbourne
  • SalaryUp to AU$585 per day + super
  • Job TypeContract
  • Posted19 days ago
  • ConsultantJohn Todd
As one of the Australia's largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies. For over 40 years Chandler Macleod's recruitment business has connected leading-edge projects and employers with outstanding business professionals.

Our Federal Government client is seeking to engage a number of EL1 Assistant Directors Case Management on a contract for 12 months with potential extension, in their fantastically located office in Richmond.

Position Overview

The EL1 Assistant Director Case Management is accountable to undertake very complex work that delivers quality outcomes across the Administrative Appeals Tribunal (AAT) functions of the Agency.

The EL1 Assistant Director Case Management works to manage, progress and resolve AAT applications. The position will assess often complex information against legislative criteria and Agency policy to determine the most suitable way to conduct AAT proceedings on behalf of the Agency. The focus is on resolving matters in a timely manner and, where reasonably possible, without a need to progress to an AAT hearing.

The position is responsible for actively managing key internal and external stakeholder relationships and where required will represent and negotiate on behalf of the Agency to advance their interests across a range of forums.

Responsibilities of the role include but are not limited to:

  • Undertaking end to end case management activities, subject to appropriate line manager input.
  • Resolving matters through case management of AAT applications in relation to reviewable decisions and Agency policy.
  • Undertaking case management of highly complex AAT matters and analysing to develop recommendations for early resolution.
  • Obtaining necessary information and advice to effectively resolve AAT matters.
  • Applying alternate dispute resolution methods and advocacy skills to resolving applications/reviews, in keeping with the model litigant principles.
  • Attending Case Conferences, Conciliations, Hearings conducted by the AAT.
  • Preparing documents detailing resolution options and outcomes at Case Management meetings,
  • Assessing and responding to priority and risks, including risk to the participant, Scheme sustainability and the Agency.
  • Contributing to the preparation of reports, business cases, meeting submissions and correspondence.
  • Preparing and maintaining electronic record keeping, including evidence supporting decision-making processes and justifying conclusions reached during the case management process.
  • Leading and contributing to strategic projects and policy development processes.
  • Leading development of and contribution to Ministerial and Parliamentary briefs.
  • Leading a team and/or a scope of work, including mentoring, supervising, training and supporting junior Case Managers.


  • 12 month contract with high possibility of extension
  • Full time hours Monday to Friday 7.5 hours per day
  • Attractive Salary of $585 per day + super
  • Great location in Richmond with hybrid potential

****Please note the successful candidate for the role will be required to undertake a Federal Police Check and must hold Australian Citizenship****

Please click 'APPLY' to upload your details and resume to be considered for this role. You can also send your resume directly to to be considered for this opportunity.