Job Details
  • Reference398172A_1662601187
  • LocationMelbourne CBD
  • Job TypeContract
  • Posted18 days ago
  • ConsultantBharghavi Padmanabhan
Our client AGL energy are seeking an experienced Digital BA with AEM experience to join an exciting initiative on a contract basis. This role is to commence in October and based in Melbourne. The incumbent will display behaviours which reflect and actively demonstrate alignment to the AGL Values of: Care in every action, Integrity always, Better together, Deliver your best and Shape tomorrow.

Key purpose of this role

The Digital Product team is charged with maximising sales and service adoption by identifying value-driving opportunities across the digital experience. Digital Product is responsible for varying segments of the experience we deliver to customers in our core digital channels.

You will contribute to the delivery of initiatives that enhance AGL's digital customer experience. Initiatives may span across multiple business domains and technical platforms. You will take end-to-end accountability for all analysis activities on initiatives from initiative inception through to delivery within the prescribed domain of the team.

You will have:

  • An ability to collaborate with, influence, and align individual stakeholders and teams
  • Exceptional analytical and problem-solving skills
  • Ability to balance multiple competing priorities and effectively manage expectations
  • Organisational skills and attention to detail
  • Ability to thrive in an environment of constant change
  • Excellent communication skills, both written and oral
  • Presentation & facilitation skills
  • Strong commitment to life-long learning
  • Enthusiastic champion of innovation
  • Prior experience in Energy sector and within Retail space would be highly preferred
  • AEM experience and understanding highly preferred

Technical platforms (experience desirable, not essential):
  • SAP CRM 7 & ISU
  • API Management Platforms e.g. Microsoft Azure, AWS, Swagger, Postman
  • Adobe Products e.g. Experience Manager, Marketing Cloud, Target, Analytics
  • Pega

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