Job Details
  • Reference377779B_1626922129
  • LocationPerth, City of Perth, Western Australia
  • Job TypeContract
  • Posted11 days ago
  • ConsultantChandler Macleod

As one of the Australia's largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies. For over 40 years Chandler Macleod's recruitment business has connected leading-edge projects and employers with outstanding engineering and technical professionals. Our clients span across a variety of Multi-Billion dollar projects and large Operations.

Chandler Macleod is working with a large company who currently have an exciting employment opportunity for an experienced Customer Support Representative.

About the Role:
This position is accountable for providing efficient first point of contact customer service advice and information to both internal & external customers to ensure agreed SLA targets are met using various corporate systems.
The team is responsible for diverse range of customer support activities.

The ideal candidate will possess the following:
3 + years relevant experience in a front-line, high volume, fast paced customer service environment
Competent in digital systems and technology - MS Office suite (Outlook, Word, Excel) and internet browser (Internet Explorer) or equivalent
Experience managing customer enquiries
Good level of time management and prioritisation skills
Demonstrated communication, interpersonal and teamwork skills
Good level of written and verbal communication skills
WA Certificate of Education or equivalent

Please submit your resume by clicking on Apply below.

SPARKHIRE INTERVIEW RECRUITMENT PROCESS

If you are shortlisted you will be sent a SparkHire interview link via your email address to complete at your earliest convenience.

SparkHire is an easy to use platform that can be used via your smart phone or web enabled computer/laptop which allows you to video record your response to interview questions related to the role you are applying for in your own time and from the comfort of your own home.

It is recommended to:

  • Get this completed ASAP to avoid disappointment as these roles can fill quickly
  • Ensure you are in a quiet space when recording
  • Treat the recorded interview like it were a face to face interview - Dress the part!
  • Speak clearly and to the camera

    If you are interested in teaming up with Chandler Macleod, please Apply Now!