Job Details
  • Reference344752A_1619761541
  • LocationPerth
  • Job TypeContract
  • Posted6 days ago
  • ConsultantChandler Macleod

As one of the Australia's largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies. For over 40 years Chandler Macleod's recruitment business has connected leading-edge projects and employers with outstanding engineering and technical professionals. Our clients span across a variety of Multi-Billion dollar projects and large Operations.

Chandler Macleod is working with a large company who currently have an exciting employment opportunity for an experienced Customer Service Representative to work in their inbound Call Centre on a 12 month casual contract.

Key responsibilities:

  • Dealing with inbound calls
  • Reporting power outages
  • Process Customer Contacts
  • Sharing of technical knowledge and information
  • Developing and improving own personal effectiveness
  • Responsible for planning and implementing daily and weekly allocated work
  • Responsible for end to end management of assigned task including the escalation of issues outside of process
  • Ensuring knowledge is kept up to date to be able to take and respond to fault calls where required
  • Follow defined business processes in administering customer queries

    Skills required:
  • Experience in a similar role is desirable
  • Excellent Customer Service skills




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