Job Details
  • Reference403201A_1673586625
  • LocationHamilton
  • SalaryAU$36 - AU$37 per hour + super
  • Job TypeContract
  • Posted24 days ago
  • ConsultantCherry Connew
Chandler Macleod are working with a government client who currently have several vacancies for Customer Service Representatives in Newcastle, Gosford and Ourimbah locations.

The important details:
  • Full time role - 35 hours/week on a rotating roster between 8 am - 6 pm
  • Hourly rate - $32.69 plus super
  • WHF/Office Based - This is an office-based role
  • Start Date - ASAP
  • Length of role - 6-month role

About your new role
Working within the Student Services Department, you will be primarily responsible for responding to queries from previous, current, and prospective students.

This is a fast-paced environment that requires an enthusiastic individual who can be adaptable and a fast learner.

You will be working alongside the admissions team in the education sector to assist with with a high volume of work. This will involve:

  • Using telephony
  • Working in a high-volume operating environment
  • Responding to queries via email and phone
  • Completing a mixture of other administrative tasks

About you
  • You will be experienced in multitasking and enjoy providing accurate administration support to a team who, like you, have a strong customer focus.
  • Experience in sales is desirable but not essential.
  • Contact Centre and/or Education background would be ideal.

This position requires candidates who have excellent computer and technology skills with experience working between multiple systems at any one time. (Our client can use up to 6 systems at one time)

Additional Information
This is a child-related position. A Working with Children Check is a prerequisite for anyone in child- related work. It involves a national criminal history check and review of findings of workplace misconduct.

We are looking for candidates who already have these documents.

If this opportunity sounds like your next role - APPLY NOW!

Please feel free to call us to have a chat about the role and your experience on 4978 7723.

This may not be the role for you, however we do currently have several other roles across different sectors and different industries - we would love to hear from you!