Job Details
  • Reference398921H_1669263748
  • LocationDandenong
  • Job TypeFull Time
  • Posted11 days ago
  • ConsultantKaveri Gunatilake
Customer Service Officer (Call Centre)
Permanent, Full time contract role
Two locations available Box Hill or Dandenong
Start Date: 5th December 2022
Attractive Salary Package

Chandler Macleod are proud to partner with our Client who is a specialist in in receivables management solutions and insurance claims recovery services. With over 700 staff and offices in Sydney, Melbourne as well as other Global locations, our client has extensive experience serving Federal, State and local Government as well as the Insurance, Banking and Finance, Telecommunications and Utilities sectors.

Our client's main focus is to assist companies to help their customers get back on track and overcome situations of financial difficulty, enabling them to move forward into a financially sustainable future.
Who are we looking for?

We are currently seeking expressions of interest for the following permanent full-time contract opportunity based across two locations Box Hill and Dandenong, Victoria.

Contact Centre Officer (Call Centre)

The ideal applicants will possess:

  • Experience in a high-volume customer service environment i.e. call centre, hospitality, retail
  • KPI adherence
  • Excellent computer literacy
  • Excellent communication and phone manner
  • Self-driven and enthusiastic work ethic
  • Empathetic nature
  • Ability to multitask
  • Negotiating skills

    You will be rewarded with accompanied by a fantastic and diverse team that offers a supportive management team and the chance to work close to home in Box Hill.

    Mandatory requirements:

    Australian Citizen
    Ability to work from the Box Hill or Dandenong office location full time (no remote work options)
    Ability to complete and clear a Personal Background check including Reference and Police checks

    We are open to receiving applications from entry level staff who may be looking to switch up their work environment from retail and take that next step into an office-based customer service environment.
    The local train station is nearby this office location, this makes it an ideal opportunity for those who prefer to leave the car at home.

    If this entry-level role is of interest to you please don't hesitate to apply online TODAY.