Job Details
  • Reference398921A_1664162863
  • LocationBox Hill
  • Job TypeFull Time
  • Posted2 months ago
  • ConsultantCatherine Rockett
Customer Service Officer (Call Centre)
Permanent, Full time role
Based on site in Box Hill
Start early-Mid November

Chandler Macleod are proud to partner with our Client who is a specialist in in receivables management solutions and insurance claims recovery services. With over 700 staff and offices in Sydney, Melbourne as well as other Global locations, our client has extensive experience serving Federal, State and local Government as well as the Insurance, Banking and Finance, Telecommunications and Utilities sectors.

Our client's main focus is to assist companies to help their customers get back on track and overcome situations of financial difficulty, enabling them to move forward into a financially sustainable future.

Who are we looking for?

We are currently seeking expressions of interest for the following permanent full-time opportunity based in Box Hill, Victoria.

Contact Centre Officer (Call Centre)

The ideal applicants will possess:

  • Experience in a high-volume customer service environment i.e. call centre, hospitality, retail
  • KPI adherence
  • Excellent computer literacy
  • Excellent communication and phone manner
  • Self-driven and enthusiastic work ethic
  • Empathetic nature
  • Ability to multitask
  • Negotiating skills

You will be rewarded with accompanied by a fantastic and diverse team that offers a supportive management team and the chance to work close to home in Box Hill.

Mandatory requirements:
  • Australian Citizen
  • Ability to work from the Box Hill office location full time (no remote work options)
  • Ability to complete and clear a Personal Background check including Reference and Police check
We are open to receiving applications from entry level staff who may be looking to switch up their work environment from retail and take that next step into an office-based customer service environment.

The local train station is nearby this office location, this makes it an ideal opportunity for those who prefer to leave the car at home.

If this entry-level role is of interest to you please don't hesitate to apply online TODAY.

***Currently, we are also seeking expressions of interest for Team Leaders and Performance Coaches for this team. If you are seeking a role of this nature and you have experience, please apply with your expression of interest and we can tailor our initial chat to your interest. CM123W