Job Details
  • Reference397618A_1661737677
  • LocationKeysborough
  • SalaryAU$55000 - AU$70000 per annum
  • Job TypeFull Time
  • Postedabout 1 month ago
  • ConsultantCatherine Rockett
Customer Service Representative
Permanent Full Time hours
Based on site in Keysborough
Starting at $55,000 plus super negotiable based on experience
Working hours: 7am - 3:30pm, Monday to Friday

Chandler Macleod are proud to partner with our client based in Keysborough. As the CSR, you will be responsible for ensuring our client's first point of contact is a pleasurable experience, by delivering a high level of Customer Service that exceeds our client's expectations.

This role offers a vast exposure to many facets throughout the organisation and plays a pivotal support role to our group of entities, through to Warehouse Management, Administrative Support and delivering excellence in Customer Service.

This role offers a broad and varied exposure to the Australian Construction Industry, at a multitude of levels. To succeed in this role, you will display an exceptional can-do attitude and work ethic with a passion to deliver excellence in Customer Service and Administrative Support.

This role will have some responsibilities within the Warehouse environment including loading/unloading truck pallets, stock management and stock inventory. This will only take up a small portion of the role (around 5-10% of your work week) with the workload predominantly focused on the customer service and administration tasks.

Desired skills and experience:

Essential:
  • Intermediate Administration experience
  • Customer Service Management
  • Account Management experience
  • Understanding of Basic Concrete Technology
  • Relationship Management
  • Freight Logistics
  • Time Management and Planning
  • Presentation; Written and Oral
  • Computer savvy - including current working knowledge of MS Excel, MS Outlook, MS Teams and comfortable picking up new systems (Internal CRM)

Desirable:

  • Knowledge in Concrete Repair, Durability Enhancement and Return to Service Planning in Commercial and Civil Infrastructure

Licences:

  • A currently forklift licence would be highly desirable however if you are committed to completing your licence our client is willing to organise and pay for this.

We are seeking a candidate who is comfortable working in a small team and can work independently once training has completed. As there may be times where you need to work independently we are seeking a candidate who can demonstrate that they are safety conscious and respectful of safety guidelines in the workplace.

There is an opportunity to start in this role ASAP, so if you think you have the suitable skills to join this team then please apply ONLINE today! CM123W