Job Details
  • Reference396467A_1659498478
  • LocationPerth
  • SalaryAU$27 - AU$28 per hour
  • Job TypeContract
  • Posted12 days ago
  • ConsultantChandler Macleod
As one of the Australia's largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies. For over 40 years Chandler Macleod's recruitment business has connected leading-edge projects and employers with outstanding engineering and technical professionals. Our clients span across a variety of Multi-Billion dollar projects and large Operations.

Chandler Macleod is working with a large company who currently have an exciting employment opportunity for an experienced Customer Service Representative to work in their inbound Call Centre on a 12 month casual contract located in Perth's CBD.

  • Super on all hours
  • Based in Perth
  • Start date - 22nd August
  • Temporary 12 month position
  • Full time hours
  • Monday to Friday (37.5 hours per week)
  • 4 weeks training provided

    Key responsibilities:
  • Dealing with inbound calls
  • Reporting power outages
  • Process Customer Contacts
  • Sharing of technical knowledge and information
  • Developing and improving own personal effectiveness
  • Responsible for planning and implementing daily and weekly allocated work
  • Responsible for end to end management of assigned task including the escalation of issues outside of process
  • Ensuring knowledge is kept up to date to be able to take and respond to fault calls where required
  • Follow defined business processes in administering customer queries

    Skills required:
  • Experience in a similar role is desirable
  • Excellent Customer Service skills
  • Must be flexible to working shifts

    If this is a role for you please 'apply now'