Job Details
  • Reference383442A_1637016042
  • LocationHorsley Park
  • Job TypeFull Time
  • Posted24 days ago
  • ConsultantSarah Borg

Chandler Macleod is seeking 3x Customer Service Representative to join our client for a full time, Permanent Opportunity based in Horsley Park.

3 roles assisting different parts of the business:

1x Supporting the sales team, taking inbound calls and processing sales
1x First point of contact to internal and external customers, via phone calls and email
1x Supporting inventory team, high-volume calls and inbox management

The duties of the role will include but not be limited to:

  • Provide quality service to both internal and external customers;
  • Meet and greet customers and provide friendly and professional advice regarding the products and services
  • Answer inbound calls to service to assist customers
  • Support sales representatives
  • Interact with customers both via phone and email
  • Maintain detailed and current knowledge of the products and services;
  • Ensure all sales enquiries are answered in a prompt and courteous manner;
  • Coordinate appointments with clients
  • Complete data Entry of orders, credits, returns and stock and pricing enquiries.
  • Assist as backup to reception duties

To be suitable for this role you will have:

  • Excellent communication skills
  • Cert III in any subject
  • Minimum 2 years experience working in customer service.
  • Experience in an ERP system e.g Oracle, SAP, JDE
  • Ability to complete multiple tasks with varying levels of priority.
  • Strong time management, administration and organizational skills.
  • Excellent attention to detail.
  • Positive attitude and a strong work ethic.
  • Focus on delivering excellent customer service
  • Due to location the successful candidate must drive and have access to their own vehicle

If you suit the above criteria please 'APPLY' now! - Sarah 9914 1658