Job Details
  • Reference381381A_1633414830
  • LocationAlbion Park
  • Job TypeFull Time
  • Posted19 days ago
  • ConsultantSarah Borg

Chandler Macleod is seeking an experienced Customer Service Representative to join our client for a full time, Permanent Opportunity based in Albion Park.

This role will be responsible for being the first point of contact to internal and external customers, via face to face, phone calls and email.

The duties of the role will include but not be limited to:

  • Provide quality service to both internal and external customers;
  • Meet and greet customers and provide friendly and professional advice regarding the products and services
  • Answer inbound calls to service to assist customers
  • Support sales representatives
  • Interact with customers both via phone and email
  • Maintain detailed and current knowledge of the products and services;
  • Ensure all sales enquiries are answered in a prompt and courteous manner;
  • Coordinate appointments with clients
  • Complete data Entry of orders, credits, returns and stock and pricing enquiries.
  • Assist as backup to reception duties
  • Load and unload trucks on occasion using a forklift (forklift license desirable but training and license can be provided)

    To be suitable for this role you will have:
  • Excellent communication skills
  • Cert IV in Business, Building, Design or Sales highly advantageous
  • Minimum 2 years experience working in customer service.
  • Experience in an ERP system e.g Oracle, SAP, JDE
  • Ability to complete multiple tasks with varying levels of priority.
  • Strong time management, administration and organisational skills.
  • Excellent attention to detail.
  • Positive attitude and a strong work ethic.
  • Focus on delivering excellent customer service
  • Due to location the successful candidate must drive and have access to their own vehicle
  • Forklift license advantageous but training and license can be provided

    If you suit the above criteria please APPLY now - Sarah 9914 1658