Job Details
  • Reference385824A_1642050060
  • LocationBrisbane CBD
  • Job TypeFull Time
  • Posted16 days ago
  • ConsultantTeagan Mann

About the company:

As one of Australia's largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies. For over 40 years Chandler Macleod's recruitment business has connected leading-edge projects and employers with outstanding business professionals. We are currently seeking an experienced Admin and Customer Service professional for a 12-month contract for a Federal Government department based in central Brisbane City location

About the role:

  • You will be completing simple first contact resolution enquiries
  • You will be processing applications and initial assessments of new customers
  • You will be providing general administration duties including data entry, diary management, file and document management
  • You will be liaising with internal and external stakeholders
  • You will be involved in quality improvement approaches for the organisation and identifying opportunities for the business
  • You will be required to work in a rostered environment and adhere to work schedules

About you:

  • You will have exceptional communication skills
  • You will ideally have experience in a customer service/contact centre role
  • You would have ideally had exposure to sensitive information in previous roles
  • You will be able to adapt to a diverse spread of enquiries
  • You will have a sound understanding of strict policies and procedures
  • You will have the ability to prioritise workload and multi-task
  • You will have the ability to work well in a team
  • You will be able to demonstrate a high level of relevant computer literacy skills

Benefits:

  • ASAP start
  • 12-month temporary assignment (with the possibility of extension)
  • $39 per hour + super
  • Full time hours Monday - Friday, 7.5 hours per day (rotating shifts between 7am and 8.00pm - please note you will need to be available for all shifts)
  • Central Brisbane City location
  • Great team environment

*** Please note to be eligible for this role you must be an Australian Citizen, be willing to complete a Federal Police Clearance as well as obtain a Blue Card and be fully Vaccinated***