Job Details
  • Reference378051C_1627343128
  • LocationMelbourne, Melbourne, Victoria
  • SalaryAU$30 - AU$35 per hour
  • Job TypeContract
  • Postedabout 2 months ago
  • ConsultantGemma Tolfo

About the Organisation:
Our client is one of Australia's largest private insurance providers. A market leader in Australia, they require several customer service consultants for a short period of time due to an influx of work regarding COVID-19 support services.

About the Role:
As a customer service consultant you will be employed to work full-time hours, 37.5 hours per week on a rostered system between the hours of 10am-10pm. For any weekend work, you will receive penalty hourly rates. You will be expected to work autonomously and remotely from your own home in order to support customers experiencing national lockdowns.

About you:

  • Customer service and/or call centre experience essential
  • Confident to conduct and manage a high volume of out-bound phone calls
  • Excellent customer service and phone manner
  • Able to commit to a 7-day roster between the hours of 10am-10pm
  • A strong sense of professionalism whilst dealing with sensitive information
  • Reliable, punctual, detailed and accurate
  • Access to own computer hardware (laptop, headset/phone and phone) due to immediate need

    I'm interested, tell me more:
  • Receive a generous hourly rate, weekend penalty rates for your work
  • Flexible work hours - work on a roster between 10-10pm as fits your schedule, from home!
  • Work with one of Australia's leading insurers
  • Be a part of a supportive and friendly team
  • Opportunities for extension and/or other opportunities across the business


How to apply:

Chandler Macleod is an equal opportunity employer as part of our commitment to creating a diverse and inclusive workplace, Aboriginal and Torres Strait Islander people, disability and culturally and linguistics candidates are also encouraged to apply.
For more information, please click 'APPLY' to forward your profile and current CV through to our friendly consultants!