Job Details
  • Reference372620F_1626744503
  • LocationQueensland
  • Job TypeFull Time
  • Posted13 days ago
  • ConsultantAnita Clacher

We are currently seeking a Customer Service Officer on behalf of our client based on Brisbane's Western suburbs. This is an exciting permanent fulltime opportunity for the right candidate who is looking to further the early stages of their Customer Service career.

We are looking for someone with a willingness to learn and grow with a rapidly expanding brand. Training will be provided to the successful candidate.

About the role

  • Receiving inbound calls for orders
  • Manage Email Inbox - Customer Orders, quotes, queries
  • Transferring calls to the appropriate departments
  • Checking and releasing of orders
  • Matching work orders and labels for production
  • Assist in the processing of orders
  • Closing off Work Orders
  • Raising customer quotes
  • Liaise with external sales reps with regards to potential sales leads
  • Liaising with suppliers regarding purchase orders
  • Releasing Purchase orders
  • Liaising with branches for intercompany order and deliveries
  • High level of customer service, assist manning the reception desk and trade counter when required, meeting and greeting customers/visitors.
  • General Administration Duties as required

Skills & Experience

  • Minimum 4 years Customer Service Experience
  • Experience within an administration position highly desirable
  • Experience within a contact centre environment highly desirable
  • Experience within a trades/manufacturing/construction role highly desirable
  • Flexibility and ability to multitask
  • Willingness to Learn other facets of the Business
  • Knowledge of Microsoft Office Suite
  • Ability to self-start but work well as part of a team
  • Good attention to detail

Other information

  • ASAP Start date
  • Onsite parking available
  • Join a supportive and team

We are interviewing immediately, so to be considered for this role APPLY NOW.

Please note, only shortlisted candidates will receive screening calls.