Job Details
  • ReferenceBH-144326
  • LocationWangaratta
  • SalaryGenerous hourly rate & immediate start
  • Job TypeContract
  • Posted29 days ago
  • ConsultantLacey Kunig
Customer Service Officer

We have an exciting opportunity for a friendly and motivated Customer Service Officer to join a small team with one of our very well-known clients in Benalla and Wangaratta.

This role will involve some travel between the 2 branches and will be responsible for the resolution of registration & licensing, addressing customer enquiries raised with Customer Service Centers and conducting driver license testing.

Role details:
  • Located between the Benalla & Wangaratta branches (travel involved)
  • Immediate start
  • Ongoing casual employment
  • Potential arrangement for flexible working hours
  • On the job training
  • Potential to transition to a permanent role with client

You will be:
  • Stationed at the front counter assisting customers with general enquiries and transactions
  • Perform a variety of duties under general supervision
  • Perform administration tasks in accordance with established policies and procedures
  • Using computer systems and programs to manage appointments, updating customer records and managing payments
  • Resolution of problems through established rules and processes
  • Conducting driver license testing and assessments

About you:
You are a friendly and enthusiastic personality who loves to work in a busy office environment. You are a presentable and positive ‘people person’ who has proven to be reliable, trustworthy, and well organized. 

For this role, you will need:
  • A current driver’s license
  • Previous customer service experience
  • A positive attitude
  • Competencies in computer software and programs
  • Ability to learn quickly
  • Excellent communication and organization skills
  • Ability to work within a team

You will need to be willing to undertake the following checks, which must all return clean to successful:
  • National Police Clearance
  • Credit/Bankruptcy Check
  • Driving History Check

We are looking for someone who shares the same values as our client by delivering the best possible customer service and someone who will be a great fit for their team. If you meet the required criteria and would like to be considered for this exciting opportunity, please email your resume and cover letter to

Please note only shortlisted applicants will be contacted.