Job Details
  • ReferenceBH-144326
  • LocationWangaratta
  • SalaryGenerous hourly rate & immediate start
  • Job TypeContract
  • Posted29 days ago
  • ConsultantLacey Kunig
Customer Service Officer

We have an exciting opportunity for a friendly and motivated Customer Service Officer to join a small team with one of our very well-known clients in Benalla and Wangaratta.

This role will involve some travel between the 2 branches and will be responsible for the resolution of registration & licensing, addressing customer enquiries raised with Customer Service Centers and conducting driver license testing.

Role details:
  • Located between the Benalla & Wangaratta branches (travel involved)
  • Immediate start
  • Ongoing casual employment
  • Potential arrangement for flexible working hours
  • On the job training
  • Potential to transition to a permanent role with client

You will be:
  • Stationed at the front counter assisting customers with general enquiries and transactions
  • Perform a variety of duties under general supervision
  • Perform administration tasks in accordance with established policies and procedures
  • Using computer systems and programs to manage appointments, updating customer records and managing payments
  • Resolution of problems through established rules and processes
  • Conducting driver license testing and assessments

About you:
You are a friendly and enthusiastic personality who loves to work in a busy office environment. You are a presentable and positive ‘people person’ who has proven to be reliable, trustworthy, and well organized. 


For this role, you will need:
  • A current driver’s license
  • Previous customer service experience
  • A positive attitude
  • Competencies in computer software and programs
  • Ability to learn quickly
  • Excellent communication and organization skills
  • Ability to work within a team

You will need to be willing to undertake the following checks, which must all return clean to successful:
  • National Police Clearance
  • Credit/Bankruptcy Check
  • Driving History Check

We are looking for someone who shares the same values as our client by delivering the best possible customer service and someone who will be a great fit for their team. If you meet the required criteria and would like to be considered for this exciting opportunity, please email your resume and cover letter to lacey.kunig@chandlermacleod.com

Please note only shortlisted applicants will be contacted.