Job Details
  • ReferenceBH-141845-2
  • LocationMaroochydore
  • SalaryOTE $69000
  • Job TypeFull Time
  • Posted3 months ago
  • ConsultantHayden Wadsworth
The Company:
As a leading provider of insurance products, this client with a household name is seeking talented and experienced customer service officers to operate their call centre. The brand has a reputation for understanding their customers better than anyone else, therefore, are seeking those with a passion for delivering excellent service and for going above and beyond.
About the role:
  • You will be integral to customer service operations, managing up to 60+ calls a day.
  • Representing the brand and its products to current and potential customers
  • Managing complaints, enquiries, requests for information, and accounts.
  • You will be contributing to the progression of your team, working collaboratively with other departments in the business
  • Accumulate a foundational understanding of logistics and regulatory practices around insurance products within Australia.
The ideal candidate:
  • You will have the confidence to have engaging conversations with a variety of customers
  • You will have the drive to progress your career long term with a company that is passionate about internal promotion.
  • Will have experience in customer service and/or sales of services and products. Hospitality or retail workers encouraged to apply. 
  • Will make the most of every call to offer the best products to suit customers needs.
If this sounds like you, then we would love to see your application!
*** You must be an Australian or New Zealand Citizen, or CURRENTLY be a PR holder, and willing to undergo a Criminal/Financial History Check to be eligible for this role***