Job Details
  • Reference369728B_1618280014
  • LocationSydney, New South Wales
  • SalaryAU$55000 - AU$60000 per annum
  • Job TypeContract
  • Posted23 days ago
  • ConsultantElena Chau

As one of Australia's largest providers of Human Resource Solutions, Chandler Macleod knows that an organization's greatest asset is its people. With more than 1,100 internal employees and 20,000 employees working on client sites, we are one of the region's largest employers, so we know what it takes to recruit and everything we do is about unleashing potential! From providing today's career opportunities, to planning, measuring and managing the workforces of tomorrow.
Our Chandler Macleod Shared Services Team is a combination of many internal departments that consists of onboarding, Payroll, Invoicing and Credit Services and Customer Support.
This role will report to our Business Services Lead.

Key Responsibilities:
Manage the database process for new and existing placements, generation of contracts/contract amendments, permanent placement invoicing and following up with clients to ensure workers are paid, invoices are received and meet the client's expectations
Provide support to all workers during their set-up to be payroll ready and will manage the contractor database to ensure alignment of our various systems/platforms
Award Increase checks and alerts
Data entry for all new updated rates- adhere delegated authority policy and accurately add concise pay notes for job orders, rate templates
Client set-up adherence to SOP and SLA's
TOB Expiration checks and alerts
Develop an effective internal network in order to deliver efficient solution and support customers
Practical knowledge of CMG organisational structure, divisions and reporting lines
Respond to all queries within agreed SLA's

To Be Successful in this role, you will have:
Ability to communicate at all levels, adjust communication style to suit audience
Intermediate Microsoft Skill - Outlook, Excel, Word
Strong Administrative background
Sound appreciation of customer service
Process driven, outcome orientated, and high level of attention to detail
Ability to perform and prioritise under pressure
Manage multiple priorities

You will join a high performing team and have the opportunity to work within a collaborative, positive and professional environment.
Unleash your potential and apply today! The successful candidate will be contacted directly.