Job Details
  • Reference369728A_1613708133
  • LocationSydney
  • SalaryAU$56 - AU$60000 per annum
  • Job TypeFull Time
  • Posted15 days ago
  • ConsultantElena Chau

As one of Australia's largest providers of Human Resource Solutions, Chandler Macleod knows that an organization's greatest asset is its people. With more than 1,100 internal employees and 20,000 employees working on client sites, we are one of the region's largest employers, so we know what it takes to recruit and everything we do is about unleashing potential! From providing today's career opportunities, to planning, measuring and managing the workforces of tomorrow.

Our Chandler Macleod Shared Services Team is a combination of many internal departments that consists of onboarding, Payroll, Invoicing and Credit Services and Customer Support.
This role will report to our Business Services Lead.

Key Responsibilities:

  • Manage the database process for new and existing placements, generation of contracts/contract amendments, permanent placement invoicing and following up with clients to ensure workers are paid, invoices are received and meet the client's expectations
  • Provide support to all workers during their set-up to be payroll ready and will manage the contractor database to ensure alignment of our various systems/platforms
  • Award Increase checks and alerts
  • Data entry for all new updated rates- adhere delegated authority policy and accurately add concise pay notes for job orders, rate templates
  • Client set-up adherence to SOP and SLA's
  • TOB Expiration checks and alerts
  • Develop an effective internal network in order to deliver efficient solution and support customers
  • Practical knowledge of CMG organisational structure, divisions and reporting lines
  • Respond to all queries within agreed SLA's

To Be Successful in this role, you will have:

  • Ability to communicate at all levels, adjust communication style to suit audience
  • Intermediate Microsoft Skill - Outlook, Excel, Word
  • Strong Administrative background
  • Sound appreciation of customer service
  • Process driven, outcome orientated, and high level of attention to detail
  • Ability to perform and prioritise under pressure
  • Manage multiple priorities

You will join a high performing team and have the opportunity to work within a collaborative, positive and professional environment.

Unleash your potential and apply today! The successful candidate will be contacted directly, for more information please email elena.chau@chandlermacleod.com