Job Details
  • Reference370174A_1663718712
  • LocationCanberra
  • Job TypeContract
  • Posted4 days ago
  • ConsultantSharrane Martin

As one of the Australia's largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies. For over 40 years Chandler Macleod's recruitment business has connected leading-edge projects and employers with outstanding business professionals.

Our Federal Government client is seeking to engage a Content that start ASAP - 30/06/2023.

About the Position

Our website servicesaustralia.gov.au is a critical entry point for people to get information about our payments and services, and to manage their business online. Every week millions of people use servicesaustralia.gov.au to connect with us and complete Centrelink, Medicare and Child Support tasks. We help our customers understand government and how to access services and support. Working under supervision, you'll assist with analysis and research, editing and information design of digital content.

  • understand user issues and needs
  • explain content recommendations
  • assist to ideate, test, measure and iterate user-centred content
  • apply editorial style including plain English and accessible content creation
  • work collaboratively in an agile environment
  • make swift decisions using common sense judgement and ethical decision making
  • support administration, gatekeeping and making publishing requests

Key Skills

  • outstanding content writing, iterating, editing and proofreading skills
  • understanding of service design, accessibility, discoverability, usability and inclusivity principles
  • able to use evidence, data and research
  • understanding of data collection and user research options
  • experience of working in agile, including an awareness of agile tools and how to use them
  • good task planning and prioritisation

If you feel you are a suitable candidate submit your application by hitting "Apply for this job". One of our consultant will reach out. Alternatively, you can call Sharrane Martin on 02 6268 9726 or email Sharrane.Martin@chandlermacleod.com for further discussion.