Job Details
  • Reference383535A_1637116916
  • LocationNew South Wales
  • Job TypeContract
  • Posted21 days ago
  • ConsultantCaitlin Semms

As one of Australia's largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies. For over 40 years Chandler Macleod's recruitment business has connected leading - edge projects and employers with outstanding business professionals.

We are currently looking for a self-motivated, customer focused person to join our Contact Centre Team.

Key responsibilities will be answering emails, using the chat function, and making some outbound phone calls to customers to assist them in progressing their enrolment/answering existing students queries using a variety of systems.

We are looking for candidates with a customer focused attitude, but more importantly, someone who is task focused and can handle conflicting priorities. This position would suit someone who has admin experience, along with some form of customer service experience.

  • Must have great attention to detail
  • Confident PC skills
  • Intermediate typing speed
  • Task and admin driven
  • Some form of customer service experience
  • Customer oriented attitude
  • Can hit the ground running with limited hand holding and can take instruction well
  • Able to deal with changing priorities and be able to multitask
  • Good organisation skills
  • Must be able to clear a police check and WWCC

    The following are advantageous but not essential:
  • Demonstrated ability to plan and prioritise tasks
  • Demonstrated ability to work across a range of computer systems/program
  • Evidence of having received feedback about their performance and be able to articulate how they have improved/developed as a result
  • Previous work experience in contact centre, airline, hospitality or high volume retail

    Don't hesitate to act quickly as our client is looking for candidates to start ASAP. For more information please call Caitlin Semms on 6762 9000 Or click apply now to upload your resume.